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Analytical modeling and analysis of workload allocation in a network of service centers

Redesign of business processes is currently attracting a lot of interest. Although many tools and technique have been used to model such processes, less attention is given to the analytical aspect to support or optimize the redesign process. In other application areas, where a network of server sys...

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Main Authors: Rahela Rahim,, Ku Ruhana Ku Mahamud,
Format: Article
Published: Penerbit UKM 2006
Online Access:http://journalarticle.ukm.my/5032/
http://www.ukm.my/jitm/vol3_2006_17-29.html
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spelling my-ukm.journal.50322012-06-12T00:55:06Z http://journalarticle.ukm.my/5032/ Analytical modeling and analysis of workload allocation in a network of service centers Rahela Rahim, Ku Ruhana Ku Mahamud, Redesign of business processes is currently attracting a lot of interest. Although many tools and technique have been used to model such processes, less attention is given to the analytical aspect to support or optimize the redesign process. In other application areas, where a network of server systems are concerned such as computer and communication systems, telecommunication systems and manufacturing systems, many analytical techniques have been developed to analyze the temporal aspect of the systems. The similarities exist between these kinds of system and business processes. An analytic approach is presented that considers the performance of business process designs. A close-loop expression is derived from a non-linear optimization problem to obtain an optimal value for jobs arrival. Penerbit UKM 2006 Article PeerReviewed Rahela Rahim, and Ku Ruhana Ku Mahamud, (2006) Analytical modeling and analysis of workload allocation in a network of service centers. Jurnal Teknologi Maklumat dan Multimedia, 3 . pp. 17-29. ISSN 1823-0113 http://www.ukm.my/jitm/vol3_2006_17-29.html
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
description Redesign of business processes is currently attracting a lot of interest. Although many tools and technique have been used to model such processes, less attention is given to the analytical aspect to support or optimize the redesign process. In other application areas, where a network of server systems are concerned such as computer and communication systems, telecommunication systems and manufacturing systems, many analytical techniques have been developed to analyze the temporal aspect of the systems. The similarities exist between these kinds of system and business processes. An analytic approach is presented that considers the performance of business process designs. A close-loop expression is derived from a non-linear optimization problem to obtain an optimal value for jobs arrival.
format Article
author Rahela Rahim,
Ku Ruhana Ku Mahamud,
spellingShingle Rahela Rahim,
Ku Ruhana Ku Mahamud,
Analytical modeling and analysis of workload allocation in a network of service centers
author_facet Rahela Rahim,
Ku Ruhana Ku Mahamud,
author_sort Rahela Rahim,
title Analytical modeling and analysis of workload allocation in a network of service centers
title_short Analytical modeling and analysis of workload allocation in a network of service centers
title_full Analytical modeling and analysis of workload allocation in a network of service centers
title_fullStr Analytical modeling and analysis of workload allocation in a network of service centers
title_full_unstemmed Analytical modeling and analysis of workload allocation in a network of service centers
title_sort analytical modeling and analysis of workload allocation in a network of service centers
publisher Penerbit UKM
publishDate 2006
url http://journalarticle.ukm.my/5032/
http://www.ukm.my/jitm/vol3_2006_17-29.html
_version_ 1643736288138887168
score 13.211869

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