Image building in banking service through customer relations activity/ customer service. survey at Bank Angkasa

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Bibliographic Details
Main Author: Soeganda Priyatna,
Format: Article
Language:English
Published: Universiti Kebangsaan Malaysian 2004
Online Access:http://journalarticle.ukm.my/4696/1/V20_9.pdf
http://journalarticle.ukm.my/4696/
http://www.ukm.my/jkom
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Summary:please refer fulltext