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Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996

A cross sectional study to determine factors affecting the utilization of outpatient services among adult, aged 18 years and above was carried out in 7 villagges near to health centres in two districts in Bachok, Kelantan. Information was collected on sociodemographic and sosioeconomic factors, avai...

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Main Authors: Abu Bakar Awang Ngah,, Mohd Hatta Md. Ramli,
Format: Article
Language:English
Published: Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia 2006
Online Access:http://journalarticle.ukm.my/4510/1/Vol12%281%29-Abubakar.pdf
http://journalarticle.ukm.my/4510/
http://www.communityhealthjournal.org/detailarticle.asp?id=154&issue=Vol12(1):2006
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spelling my-ukm.journal.45102016-12-14T06:36:14Z http://journalarticle.ukm.my/4510/ Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996 Abu Bakar Awang Ngah, Mohd Hatta Md. Ramli, A cross sectional study to determine factors affecting the utilization of outpatient services among adult, aged 18 years and above was carried out in 7 villagges near to health centres in two districts in Bachok, Kelantan. Information was collected on sociodemographic and sosioeconomic factors, availability of own transport, health status within the period of one month, self-treatment, knowledge and satisfaction about various dimension of health services at health centres and subsequent use of health services. Out of 1201 respondents, 382 (31.8%) had at least one episode of acute illness and 163 (13.6%) had at least one type of chronic illness. Utilization rate of outpatient services of all facilities was 23.1 %. Utilization rate of nearby health centers was 14.8%. There was a significant association between age of respondent, marriage status, education status, ownership of vehicle, health status and self-treatment with utilization of outpatient services. It was also significant association between certain dimension of satisfaction and knowledge towards health services and utilization of nearby health centres. The knowledge and satisfaction toward health centres and health services as a whole did not appear to be important factors on utilization. There was only certain variables related to health status and self-treatment continued to be significantly related to utilization when other variables were taken into account. Utilization of outpatient services at nearby health centres also was found to be significantly related with satisfaction towards competency of health staff and knowledge of the availability of referral system There is a need to carry out indepth study on self- care practices among public. Certain aspect of quality of health services at health centres also need to be improved. Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia 2006 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/4510/1/Vol12%281%29-Abubakar.pdf Abu Bakar Awang Ngah, and Mohd Hatta Md. Ramli, (2006) Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996. Jurnal Kesihatan Masyarakat, 12 (1). ISSN 1675-1663 http://www.communityhealthjournal.org/detailarticle.asp?id=154&issue=Vol12(1):2006
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description A cross sectional study to determine factors affecting the utilization of outpatient services among adult, aged 18 years and above was carried out in 7 villagges near to health centres in two districts in Bachok, Kelantan. Information was collected on sociodemographic and sosioeconomic factors, availability of own transport, health status within the period of one month, self-treatment, knowledge and satisfaction about various dimension of health services at health centres and subsequent use of health services. Out of 1201 respondents, 382 (31.8%) had at least one episode of acute illness and 163 (13.6%) had at least one type of chronic illness. Utilization rate of outpatient services of all facilities was 23.1 %. Utilization rate of nearby health centers was 14.8%. There was a significant association between age of respondent, marriage status, education status, ownership of vehicle, health status and self-treatment with utilization of outpatient services. It was also significant association between certain dimension of satisfaction and knowledge towards health services and utilization of nearby health centres. The knowledge and satisfaction toward health centres and health services as a whole did not appear to be important factors on utilization. There was only certain variables related to health status and self-treatment continued to be significantly related to utilization when other variables were taken into account. Utilization of outpatient services at nearby health centres also was found to be significantly related with satisfaction towards competency of health staff and knowledge of the availability of referral system There is a need to carry out indepth study on self- care practices among public. Certain aspect of quality of health services at health centres also need to be improved.
format Article
author Abu Bakar Awang Ngah,
Mohd Hatta Md. Ramli,
spellingShingle Abu Bakar Awang Ngah,
Mohd Hatta Md. Ramli,
Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
author_facet Abu Bakar Awang Ngah,
Mohd Hatta Md. Ramli,
author_sort Abu Bakar Awang Ngah,
title Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
title_short Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
title_full Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
title_fullStr Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
title_full_unstemmed Utilization of outpatient of health services among adult and factors affecting it in Bachok District, Kelantan (February 1996- Mac 1996), 1996
title_sort utilization of outpatient of health services among adult and factors affecting it in bachok district, kelantan (february 1996- mac 1996), 1996
publisher Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia
publishDate 2006
url http://journalarticle.ukm.my/4510/1/Vol12%281%29-Abubakar.pdf
http://journalarticle.ukm.my/4510/
http://www.communityhealthjournal.org/detailarticle.asp?id=154&issue=Vol12(1):2006
_version_ 1643736100730044416
score 13.211869

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