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Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator

Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However, achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and reconfiguring organisations using digital platform capability is challenging to SMEs...

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Main Authors: Mohamad Rohieszan Ramdan,, Nor Liza Abdullah,, Nurul Ashykin Abd Aziz,, Nursyazwani Mohd Fuzi,, Sharon Yong Yee Ong,, Nur Yuhainis Ab. Wahab,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2024
Online Access:http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf
http://journalarticle.ukm.my/24749/
https://www.ukm.my/jurnalpengurusan/volume-main/vol71/
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spelling my-ukm.journal.247492025-01-23T07:18:17Z http://journalarticle.ukm.my/24749/ Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator Mohamad Rohieszan Ramdan, Nor Liza Abdullah, Nurul Ashykin Abd Aziz, Nursyazwani Mohd Fuzi, Sharon Yong Yee Ong, Nur Yuhainis Ab. Wahab, Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However, achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and reconfiguring organisations using digital platform capability is challenging to SMEs. The inherent disadvantage of size and lack of resources plaguing SMEs limits their market competitiveness. In this digital age, it is pertinent for SMEs to focus on capabilities development, especially capabilities that can leverage digital infrastructure to compensate for resource deficiencies. To address this issue, this study examines the implications of contextual ambidexterity and digital platform capability on SMEs performance, and the role of absorptive capacity as a moderator. Using a quantitative method, 157 responses from Malaysian SME managers were analysed using PROCESS Macro. The results show that both contextual ambidexterity and digital platform capability have positive relationships with SME performance, while absorptive capacity positively moderates the relationship between contextual ambidexterity and digital platform capability, enhancing SMEs performance. Overall, this study contributes to the current literature by highlighting contextual ambidexterity and digital platform capabilities as critical dynamic capabilities for SMEs. The findings demonstrate that organisational learning elements represented by absorptive capacity could strengthen the interplay of dynamic capabilities to achieve the competitive advantage. This study can also help SME managers in developing countries to develop strategic actions to achieve superior performance through continuous and sustainable learning, as well as provide some suggestions for future research. Penerbit Universiti Kebangsaan Malaysia 2024 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf Mohamad Rohieszan Ramdan, and Nor Liza Abdullah, and Nurul Ashykin Abd Aziz, and Nursyazwani Mohd Fuzi, and Sharon Yong Yee Ong, and Nur Yuhainis Ab. Wahab, (2024) Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator. Jurnal Pengurusan, 71 . pp. 1-17. ISSN 0127-2713 https://www.ukm.my/jurnalpengurusan/volume-main/vol71/
institution Universiti Kebangsaan Malaysia
building Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description Contextual ambidexterity and digital platform capability can help SMEs achieve long-term success. However, achieving a balance between exploration and exploitation of contextual ambidexterity for integrating and reconfiguring organisations using digital platform capability is challenging to SMEs. The inherent disadvantage of size and lack of resources plaguing SMEs limits their market competitiveness. In this digital age, it is pertinent for SMEs to focus on capabilities development, especially capabilities that can leverage digital infrastructure to compensate for resource deficiencies. To address this issue, this study examines the implications of contextual ambidexterity and digital platform capability on SMEs performance, and the role of absorptive capacity as a moderator. Using a quantitative method, 157 responses from Malaysian SME managers were analysed using PROCESS Macro. The results show that both contextual ambidexterity and digital platform capability have positive relationships with SME performance, while absorptive capacity positively moderates the relationship between contextual ambidexterity and digital platform capability, enhancing SMEs performance. Overall, this study contributes to the current literature by highlighting contextual ambidexterity and digital platform capabilities as critical dynamic capabilities for SMEs. The findings demonstrate that organisational learning elements represented by absorptive capacity could strengthen the interplay of dynamic capabilities to achieve the competitive advantage. This study can also help SME managers in developing countries to develop strategic actions to achieve superior performance through continuous and sustainable learning, as well as provide some suggestions for future research.
format Article
author Mohamad Rohieszan Ramdan,
Nor Liza Abdullah,
Nurul Ashykin Abd Aziz,
Nursyazwani Mohd Fuzi,
Sharon Yong Yee Ong,
Nur Yuhainis Ab. Wahab,
spellingShingle Mohamad Rohieszan Ramdan,
Nor Liza Abdullah,
Nurul Ashykin Abd Aziz,
Nursyazwani Mohd Fuzi,
Sharon Yong Yee Ong,
Nur Yuhainis Ab. Wahab,
Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
author_facet Mohamad Rohieszan Ramdan,
Nor Liza Abdullah,
Nurul Ashykin Abd Aziz,
Nursyazwani Mohd Fuzi,
Sharon Yong Yee Ong,
Nur Yuhainis Ab. Wahab,
author_sort Mohamad Rohieszan Ramdan,
title Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
title_short Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
title_full Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
title_fullStr Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
title_full_unstemmed Implications of contextual ambidexterity and digital platform capability on SME performance :the role of absorptive capacity as a moderator
title_sort implications of contextual ambidexterity and digital platform capability on sme performance :the role of absorptive capacity as a moderator
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2024
url http://journalarticle.ukm.my/24749/1/Pengurusan_71_5.pdf
http://journalarticle.ukm.my/24749/
https://www.ukm.my/jurnalpengurusan/volume-main/vol71/
_version_ 1823091748035887104
score 13.235796

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