The Future of business process management: robotic process automation
With increasing globalisation, organisations are confronted with intensifying market competition. Consequently, organisations continually implement novel technologies to address the challenges posed by market competition. In business process management (BPM), robotic process automation (RPA) is rega...
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Main Authors: | Liao, Han, Dalbir Singh,, Ma, Jiqiao, Hu, Xuting |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2024
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Online Access: | http://journalarticle.ukm.my/23996/1/93%20-%20104.pdf http://journalarticle.ukm.my/23996/ https://www.ukm.my/apjitm |
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