An exploratory study on causes and effects of miscommunication error among maintenance crew

Verbal and written communication are both valid methods for conveying a message; communication is an extremely important factor in the process of passing on information. In both the aviation industry and the maintenance industry, poor communication is consistently a major issue. The failure of the m...

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Bibliographic Details
Main Authors: Munirah Mohd Fadzil,, Izamarlina Asshaari,, Muhammad Cairel Alban Shaharugi,, Puteri Nur Syaza Wardiaha,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2023
Online Access:http://journalarticle.ukm.my/23681/1/kejut_13.pdf
http://journalarticle.ukm.my/23681/
https://www.ukm.my/jkukm/si-6-2-2023/
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