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COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia

COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Fi...

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Main Authors: Zulhabri Ismail,, Nurul Safiyah Othman,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2023
Online Access:http://journalarticle.ukm.my/21996/1/jbp_3.pdf
http://journalarticle.ukm.my/21996/
https://spaj.ukm.my/jsb/index.php/jbp/issue/view/57
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id my-ukm.journal.21996
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spelling my-ukm.journal.219962023-07-31T09:29:15Z http://journalarticle.ukm.my/21996/ COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia Zulhabri Ismail, Nurul Safiyah Othman, COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Findings indicated that COVID-19 has replaced face-to-face mediation procedures with online mediation. In addition, many approaches to increasing the use of mediation as a means of settling construction disputes have been identified, the most significant of which would be the enforcement of mediation settlement by the Malaysian government. Future research should focus on the input from mediators, contractors, and all construction players to improve the usage of mediation as a settlement of construction disputes in Malaysia. Penerbit Universiti Kebangsaan Malaysia 2023 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/21996/1/jbp_3.pdf Zulhabri Ismail, and Nurul Safiyah Othman, (2023) COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia. Journal of Building Performance, 14 (1). pp. 1-9. ISSN 2180-2106 https://spaj.ukm.my/jsb/index.php/jbp/issue/view/57
institution Universiti Kebangsaan Malaysia
building Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Findings indicated that COVID-19 has replaced face-to-face mediation procedures with online mediation. In addition, many approaches to increasing the use of mediation as a means of settling construction disputes have been identified, the most significant of which would be the enforcement of mediation settlement by the Malaysian government. Future research should focus on the input from mediators, contractors, and all construction players to improve the usage of mediation as a settlement of construction disputes in Malaysia.
format Article
author Zulhabri Ismail,
Nurul Safiyah Othman,
spellingShingle Zulhabri Ismail,
Nurul Safiyah Othman,
COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
author_facet Zulhabri Ismail,
Nurul Safiyah Othman,
author_sort Zulhabri Ismail,
title COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
title_short COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
title_full COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
title_fullStr COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
title_full_unstemmed COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
title_sort covid-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in malaysia
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2023
url http://journalarticle.ukm.my/21996/1/jbp_3.pdf
http://journalarticle.ukm.my/21996/
https://spaj.ukm.my/jsb/index.php/jbp/issue/view/57
_version_ 1773544662142812160
score 13.211869

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