Overcoming talent shortage through impact sourcing
The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qu...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2018
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| Online Access: | http://journalarticle.ukm.my/20481/1/30073-102230-1-PB.pdf http://journalarticle.ukm.my/20481/ https://ejournal.ukm.my/pengurusan/issue/view/1154 |
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| Summary: | The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in
global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their
potential development in impact sourcing. This study uses qualitative research approach with two selected case studies
of GBS firms with impact sourcing operations. The selected GBS firms involved in impact sourcing of their finance and
accounting processes to marginalized communities in Malaysia and Sri Lanka. Findings show that the impact sourcing
is used as a strategy to overcome talent shortage issues faced by GBS firms. At the same time, it contributes to income
generation with world class work experiences among the marginalized communities. Practically, this opportunities are
better gained with high firm’s readiness towards working closely with the marginalized communities in mitigating the
talent shortage issues. Theoretically, this study provides empirical evidence of global talent management in the context
of impact sourcing in GBS firms. It further contributes to the literatures in impact sourcing of accounting activities in
Malaysia and Sri Lanka that reach out young talents from marginalized communities at the universities and those in
the rural areas. |
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