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Impacts of robotic process automation on global accounting services

The aim of this study is to understand the impact of Robotic Process Automation (RPA) on Global Accounting Services (GAS) using the institutional logic lens. This study uses an in-depth case study approach in one of the largest global business services firm that provides global accounting services....

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Main Authors: Dahlia Fernandez,, Aini Aman,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/19713/1/25271-90574-1-PB.pdf
http://journalarticle.ukm.my/19713/
https://ejournal.ukm.my/ajac/issue/view/1084/showToc
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spelling my-ukm.journal.197132022-09-15T01:24:16Z http://journalarticle.ukm.my/19713/ Impacts of robotic process automation on global accounting services Dahlia Fernandez, Aini Aman, The aim of this study is to understand the impact of Robotic Process Automation (RPA) on Global Accounting Services (GAS) using the institutional logic lens. This study uses an in-depth case study approach in one of the largest global business services firm that provides global accounting services. The result of the study showed that RPA technology has significant impacts on individual and organization resulted in the change and reduction of work, thus reducing the number of employees. Nevertheless, the introduction of new technology in the organization creates unnecessary competition between humans and robots. Although the RPA technology could solve issues involving humans such as disciplinary problems, employee productivity, and human resource shortages, high level of works such as analytical aspect could not be completely replaced by robots and can only be done by humans. Penerbit Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19713/1/25271-90574-1-PB.pdf Dahlia Fernandez, and Aini Aman, (2018) Impacts of robotic process automation on global accounting services. Asian Journal of Accounting and Governance, 9 . pp. 123-131. ISSN 2180-3838 https://ejournal.ukm.my/ajac/issue/view/1084/showToc
institution Universiti Kebangsaan Malaysia
building Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description The aim of this study is to understand the impact of Robotic Process Automation (RPA) on Global Accounting Services (GAS) using the institutional logic lens. This study uses an in-depth case study approach in one of the largest global business services firm that provides global accounting services. The result of the study showed that RPA technology has significant impacts on individual and organization resulted in the change and reduction of work, thus reducing the number of employees. Nevertheless, the introduction of new technology in the organization creates unnecessary competition between humans and robots. Although the RPA technology could solve issues involving humans such as disciplinary problems, employee productivity, and human resource shortages, high level of works such as analytical aspect could not be completely replaced by robots and can only be done by humans.
format Article
author Dahlia Fernandez,
Aini Aman,
spellingShingle Dahlia Fernandez,
Aini Aman,
Impacts of robotic process automation on global accounting services
author_facet Dahlia Fernandez,
Aini Aman,
author_sort Dahlia Fernandez,
title Impacts of robotic process automation on global accounting services
title_short Impacts of robotic process automation on global accounting services
title_full Impacts of robotic process automation on global accounting services
title_fullStr Impacts of robotic process automation on global accounting services
title_full_unstemmed Impacts of robotic process automation on global accounting services
title_sort impacts of robotic process automation on global accounting services
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2018
url http://journalarticle.ukm.my/19713/1/25271-90574-1-PB.pdf
http://journalarticle.ukm.my/19713/
https://ejournal.ukm.my/ajac/issue/view/1084/showToc
_version_ 1744354639682207744
score 13.211869

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