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Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models

The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its...

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Main Authors: Norfarziah Adna,, Nazhatul Sahima Mohd Yusoff,, Nor Syafiqah Azwani Rosly,, Nur Syafiqah Izati Ahmad Marzuki,, Wan Nur Amira Balqis Wan Razali,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2022
Online Access:http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf
http://journalarticle.ukm.my/19446/
https://www.ukm.my/jqma/jqma18-1/
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spelling my-ukm.journal.194462022-08-19T01:51:29Z http://journalarticle.ukm.my/19446/ Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models Norfarziah Adna, Nazhatul Sahima Mohd Yusoff, Nor Syafiqah Azwani Rosly, Nur Syafiqah Izati Ahmad Marzuki, Wan Nur Amira Balqis Wan Razali, The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its performance and quality. This paper examines the efficiency scores of 20 public universities in Malaysia using the Charnes, Cooper, and Rhodes model (CCR) and Slack-Based Measure model (SBM). Three inputs and five outputs are determined to measure the performance of the university through the graduate student’s marketability. The findings show that out of 20 public universities, 11 public universities are efficient with an efficiency score equal to 1. Meanwhile, the remaining nine public universities showed inefficient score results. Suggestions and improvements are identified to improve the efficiency of those universities in the future. To overcome the inefficient universities, the use of the SBM model provides recommendations to consider in measuring efficiencies which are number of postgraduate students enrolled, number of undergraduate students enrolled, and number of academic staff as the inputs and number of postgraduates, number of undergraduates, number of graduates working, number of graduates who choose to further studies and number of graduates choose to develop skills as the outputs. All the criterias need to consider for the improvement for the universities to be more efficient. Penerbit Universiti Kebangsaan Malaysia 2022 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf Norfarziah Adna, and Nazhatul Sahima Mohd Yusoff, and Nor Syafiqah Azwani Rosly, and Nur Syafiqah Izati Ahmad Marzuki, and Wan Nur Amira Balqis Wan Razali, (2022) Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models. Journal of Quality Measurement and Analysis, 18 (1). pp. 1-11. ISSN 1823-5670 https://www.ukm.my/jqma/jqma18-1/
institution Universiti Kebangsaan Malaysia
building Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its performance and quality. This paper examines the efficiency scores of 20 public universities in Malaysia using the Charnes, Cooper, and Rhodes model (CCR) and Slack-Based Measure model (SBM). Three inputs and five outputs are determined to measure the performance of the university through the graduate student’s marketability. The findings show that out of 20 public universities, 11 public universities are efficient with an efficiency score equal to 1. Meanwhile, the remaining nine public universities showed inefficient score results. Suggestions and improvements are identified to improve the efficiency of those universities in the future. To overcome the inefficient universities, the use of the SBM model provides recommendations to consider in measuring efficiencies which are number of postgraduate students enrolled, number of undergraduate students enrolled, and number of academic staff as the inputs and number of postgraduates, number of undergraduates, number of graduates working, number of graduates who choose to further studies and number of graduates choose to develop skills as the outputs. All the criterias need to consider for the improvement for the universities to be more efficient.
format Article
author Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
spellingShingle Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
author_facet Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
author_sort Norfarziah Adna,
title Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_short Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_full Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_fullStr Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_full_unstemmed Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_sort measuring the performance of malaysian universities using charnes, cooper and rhodes (ccr) and slack-based measure (sbm) models
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2022
url http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf
http://journalarticle.ukm.my/19446/
https://www.ukm.my/jqma/jqma18-1/
_version_ 1743108001665908736
score 13.211869

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