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Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia

The health status of the indigenous people of Peninsular Malaysia is generally considered poorer as compared to the mainstream population. Studies show that the poor health is due to various factors. One of the significant factors is poor communication between the attending doctor and indigeno...

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Main Author: Yew, Wong Chin
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2021
Online Access:http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf
http://journalarticle.ukm.my/16944/
https://ejournal.ukm.my/ebangi/issue/view/1377
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spelling my-ukm.journal.169442021-06-29T07:55:52Z http://journalarticle.ukm.my/16944/ Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia Yew, Wong Chin The health status of the indigenous people of Peninsular Malaysia is generally considered poorer as compared to the mainstream population. Studies show that the poor health is due to various factors. One of the significant factors is poor communication between the attending doctor and indigenous patient. The objective of this study was to investigate the effectiveness of doctor-patient communications in helping to improve the health status of the indigenous communities. In-depth interviews were conducted with 18 people of the Jakun sub-ethnic of the Pahang State indigenous community. Data were transcribed, coded and subjected to thematic analysis. Results of the study show both positive and negative experiences of doctor-patient communications. Positive experiences indicated effective doctor-patient communications and thus show an increased level of confidence and trust in the attending doctor. This subsequently increases the frequency of health care visits among the indigenous communities. Whereas, negative experiences implied conflict between doctor and patient that was due to limited understanding of the language used by the attending doctor. This further causes patient being treated with minimal knowledge of their illness and patient may never return to the health care anymore. The analysis of the findings suggests that it is of utmost importance to ensure doctors understand the culture of the indigenous communities to promote effective doctor-patient communication. Penerbit Universiti Kebangsaan Malaysia 2021 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf Yew, Wong Chin (2021) Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia. e-BANGI: Jurnal Sains Sosial dan Kemanusiaan, 18(SI) (2). pp. 29-39. ISSN 1823-884x https://ejournal.ukm.my/ebangi/issue/view/1377
institution Universiti Kebangsaan Malaysia
building Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description The health status of the indigenous people of Peninsular Malaysia is generally considered poorer as compared to the mainstream population. Studies show that the poor health is due to various factors. One of the significant factors is poor communication between the attending doctor and indigenous patient. The objective of this study was to investigate the effectiveness of doctor-patient communications in helping to improve the health status of the indigenous communities. In-depth interviews were conducted with 18 people of the Jakun sub-ethnic of the Pahang State indigenous community. Data were transcribed, coded and subjected to thematic analysis. Results of the study show both positive and negative experiences of doctor-patient communications. Positive experiences indicated effective doctor-patient communications and thus show an increased level of confidence and trust in the attending doctor. This subsequently increases the frequency of health care visits among the indigenous communities. Whereas, negative experiences implied conflict between doctor and patient that was due to limited understanding of the language used by the attending doctor. This further causes patient being treated with minimal knowledge of their illness and patient may never return to the health care anymore. The analysis of the findings suggests that it is of utmost importance to ensure doctors understand the culture of the indigenous communities to promote effective doctor-patient communication.
format Article
author Yew, Wong Chin
spellingShingle Yew, Wong Chin
Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
author_facet Yew, Wong Chin
author_sort Yew, Wong Chin
title Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
title_short Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
title_full Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
title_fullStr Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
title_full_unstemmed Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
title_sort impact of doctor-patient communication in health status of the indigenous people in peninsular malaysia
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2021
url http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf
http://journalarticle.ukm.my/16944/
https://ejournal.ukm.my/ebangi/issue/view/1377
_version_ 1703961612531007488
score 13.211869

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