The effectiveness of using MySMS in reducing no-show rate in dietetic clinic, Hospital Sultan Ismail, Johor Bahru
No-show or non-attendance at outpatient appointments are one of the most challenging operational issues in health care clinics, including dietetics outpatient clinics. No-show has a negative impact on the efficiency and effectiveness of delivery of outpatient care in a hospital setting. This can...
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Main Authors: | Wong, Eliza Yen Sim, Suriyanti Muhi,, Haslizawani Ali Akhbar,, Norlizawarni Jasmawardi,, Koh, Yee Ching, Salha Mohamed Nor,, Chong, Chin Weun |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2021
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Online Access: | http://journalarticle.ukm.my/16625/1/34891-147266-1-PB.pdf http://journalarticle.ukm.my/16625/ https://ejournal.ukm.my/jskm/issue/view/1272 |
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