User experience evaluation towards interface design of digital footprint awareness application
User experience (UX) towards designs of an application or product affects the way such user receives the product. UX also becomes increasingly crucial as users obtain a rating of downloaded app experience that may affect sales and improve the application performance expectations. This study aims t...
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Main Authors: | , , , , , , |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2020
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Online Access: | http://journalarticle.ukm.my/15415/1/02.pdf http://journalarticle.ukm.my/15415/ http://www.ukm.my/apjitm/articles-year.php |
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Summary: | User experience (UX) towards designs of an application or product affects the way such user receives the
product. UX also becomes increasingly crucial as users obtain a rating of downloaded app experience that may
affect sales and improve the application performance expectations. This study aims to evaluate user experience
in order to validate user needs on digital footprint awareness applications that have been developed through the
triangulation technique that involves three user experience testing methods which are guessability, think aloud
and observation to acquire feedback and suggestions from experts and end users for the application
development. The findings indicate that an important aspect of user satisfaction within this app is the use of
attractive colours, clear and appropriate texts and clear and systematic guidelines to reduce the user's cognitive
strains. In addition, the emphasis is on enhancing the fun, entertaining and interface design based on using
different perspectives of its use in fun, motivational challenges and skills to enhance the application usability
and learning ability. |
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