Tahap pengetahuan dan pola penggunaan perkhidmatan kerja sosial di kalangan pesakit: Kajian kes di Hospital UKM
This article is based on a study that was conducted to assess the level of knowledge of patients who receive the medical social work services. The researcher assumes that the level of patient’s knowledge about the services offered at the Department of Medial Social Work (JKSP) which affects the p...
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
Journal of Faculty of Social Sciences and Humanities. Universiti Kebangsaan Malaysia
2007
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| Online Access: | http://journalarticle.ukm.my/1540/1/shuhaimi07.pdf http://journalarticle.ukm.my/1540/ http://www.ukm.my/e-bangi/ |
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| Summary: | This article is based on a study that was conducted to assess the level of knowledge of patients
who receive the medical social work services. The researcher assumes that the level of patient’s
knowledge about the services offered at the Department of Medial Social Work (JKSP) which
affects the possibility of service use. Even though the knowledge and services use were also
determined by the patient’s demographic and socio-economic backgrounds. This study is
considered to be important especially in helping the JKSP to determine the focus of services for
the patient. Data obtained through interviews of 220 respondents who are patients at HUKM from
January 2002 to December 2002. They consist of different ethnic groups, age, gender, education
level, occupation and income. The result of the study found that the level of knowledge amongst
patients in HUKM was moderate and it has a significant relationship with ethnicity, age,
education level, income and employment status at the value of p <.05. Most of the referred
patients have chronic diseases that required practical and financial assistance. Patterns of
utilisation of social work services is still plagued by the view that the JKSP work merely as the
welfare department although it offers a variety of other social work services which functioning to
assist the recovery of patients and their families |
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