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The failure of persuasive communication among social workers in mentoring street children

This article discusses the failure of persuasive communication performed by social workers in the event of mentoring street children in an Indonesian city of Yogyakarta. The existence of the street children in the city remains to be an unweavering issue despite the presence of social welfare provide...

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Main Author: Aw, Suranto
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2019
Online Access:http://journalarticle.ukm.my/13197/1/29034-104686-1-PB.pdf
http://journalarticle.ukm.my/13197/
http://ejournal.ukm.my/mjc/issue/view/1200
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spelling my-ukm.journal.131972019-07-25T21:16:05Z http://journalarticle.ukm.my/13197/ The failure of persuasive communication among social workers in mentoring street children Aw, Suranto This article discusses the failure of persuasive communication performed by social workers in the event of mentoring street children in an Indonesian city of Yogyakarta. The existence of the street children in the city remains to be an unweavering issue despite the presence of social welfare provided by governmental agencies and non-governmental organisations (NGOs). A number of shelters takes place to house, mentor and educate these underprivileged kids but has little to no effect in stopping the kids from returning to living on the streets. Failure in communication during the mentoring process between social workers and the kids seems to be one of the determinants of the shorthcomings. Hence, this particular study sought to evaluate the factors that produce such failures. Using a qualitative approach, this study interviewed some social workers in Rumah Singgah Anak Mandiri, one of the famous shelters for street children in Yogyakarta. The results show that the social workers’ lack of persuasive communication skills becomes the main cause of the shortcomings. Precisely, most of them do not possess the capacity, powerful communication, control of emotion, message appeals, organization of the messages, and cultural knowledge in serving counselling sessions with the underprivileged kids. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/13197/1/29034-104686-1-PB.pdf Aw, Suranto (2019) The failure of persuasive communication among social workers in mentoring street children. Jurnal Komunikasi ; Malaysian Journal of Communication, 35 (2). pp. 161-175. ISSN 0128-1496 http://ejournal.ukm.my/mjc/issue/view/1200
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description This article discusses the failure of persuasive communication performed by social workers in the event of mentoring street children in an Indonesian city of Yogyakarta. The existence of the street children in the city remains to be an unweavering issue despite the presence of social welfare provided by governmental agencies and non-governmental organisations (NGOs). A number of shelters takes place to house, mentor and educate these underprivileged kids but has little to no effect in stopping the kids from returning to living on the streets. Failure in communication during the mentoring process between social workers and the kids seems to be one of the determinants of the shorthcomings. Hence, this particular study sought to evaluate the factors that produce such failures. Using a qualitative approach, this study interviewed some social workers in Rumah Singgah Anak Mandiri, one of the famous shelters for street children in Yogyakarta. The results show that the social workers’ lack of persuasive communication skills becomes the main cause of the shortcomings. Precisely, most of them do not possess the capacity, powerful communication, control of emotion, message appeals, organization of the messages, and cultural knowledge in serving counselling sessions with the underprivileged kids.
format Article
author Aw, Suranto
spellingShingle Aw, Suranto
The failure of persuasive communication among social workers in mentoring street children
author_facet Aw, Suranto
author_sort Aw, Suranto
title The failure of persuasive communication among social workers in mentoring street children
title_short The failure of persuasive communication among social workers in mentoring street children
title_full The failure of persuasive communication among social workers in mentoring street children
title_fullStr The failure of persuasive communication among social workers in mentoring street children
title_full_unstemmed The failure of persuasive communication among social workers in mentoring street children
title_sort failure of persuasive communication among social workers in mentoring street children
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2019
url http://journalarticle.ukm.my/13197/1/29034-104686-1-PB.pdf
http://journalarticle.ukm.my/13197/
http://ejournal.ukm.my/mjc/issue/view/1200
_version_ 1643739007908052992
score 13.211869

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