Network data envelopment analysis as instrument for evaluating water utilities’ performance
Measuring the water sector performance is essential in improving the quality of water supply services. Commonly, many countries have used performance indicators to benchmark the efficiency and effectiveness of their water management. One of the important performance indicators in determining the eff...
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Main Authors: | Norbaizura Kamarudin,, Wan Rosmanira Ismail,, Muhammad Azri Mohd, |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2018
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Online Access: | http://journalarticle.ukm.my/12738/1/jqma-14-2-paper1.pdf http://journalarticle.ukm.my/12738/ http://www.ukm.my/jqma/current.html |
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