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Public sector ICT strategic planning: framework of monitoring and evaluating process

A successful implementation of the ICT strategic plan (ISP) lies in the monitoring and evaluation (M&E) practice. However, M&E is often neglected due to the usage of impractical methods. Furthermore, the current ISP methodology does not account for M&E process. M&E should be appropri...

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Main Authors: Suhaiza Sudirman,, Zawiyah Mohammad Yusof,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2017
Online Access:http://journalarticle.ukm.my/11845/1/18930-56957-1-PB.pdf
http://journalarticle.ukm.my/11845/
http://ejournal.ukm.my/apjitm/issue/view/899
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spelling my-ukm.journal.118452018-07-09T04:03:17Z http://journalarticle.ukm.my/11845/ Public sector ICT strategic planning: framework of monitoring and evaluating process Suhaiza Sudirman, Zawiyah Mohammad Yusof, A successful implementation of the ICT strategic plan (ISP) lies in the monitoring and evaluation (M&E) practice. However, M&E is often neglected due to the usage of impractical methods. Furthermore, the current ISP methodology does not account for M&E process. M&E should be appropriate to the organization’s environment and accordingly fits the characteristics of the type of planning. This study aims to identify strategic planning M&E processes and activities to produce the best practice of M&E process for ISP implementation vis a vis serve as a guide to public organizations. The Malaysia public sector was chosen as a case study with interview and documents analysis as data collection techniques.The results revealed that the M&E process involves four phases and 10 steps which were then used as the basis for the development of the proposed framework that are named as MEISP framework. The framework could serve as a guide for the public agencies for practicing M&E for the ISP implementation. Penerbit Universiti Kebangsaan Malaysia 2017-06 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/11845/1/18930-56957-1-PB.pdf Suhaiza Sudirman, and Zawiyah Mohammad Yusof, (2017) Public sector ICT strategic planning: framework of monitoring and evaluating process. Asia-Pacific Journal of Information Technology and Multimedia, 6 (1). pp. 85-99. ISSN 2289-2192 http://ejournal.ukm.my/apjitm/issue/view/899
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description A successful implementation of the ICT strategic plan (ISP) lies in the monitoring and evaluation (M&E) practice. However, M&E is often neglected due to the usage of impractical methods. Furthermore, the current ISP methodology does not account for M&E process. M&E should be appropriate to the organization’s environment and accordingly fits the characteristics of the type of planning. This study aims to identify strategic planning M&E processes and activities to produce the best practice of M&E process for ISP implementation vis a vis serve as a guide to public organizations. The Malaysia public sector was chosen as a case study with interview and documents analysis as data collection techniques.The results revealed that the M&E process involves four phases and 10 steps which were then used as the basis for the development of the proposed framework that are named as MEISP framework. The framework could serve as a guide for the public agencies for practicing M&E for the ISP implementation.
format Article
author Suhaiza Sudirman,
Zawiyah Mohammad Yusof,
spellingShingle Suhaiza Sudirman,
Zawiyah Mohammad Yusof,
Public sector ICT strategic planning: framework of monitoring and evaluating process
author_facet Suhaiza Sudirman,
Zawiyah Mohammad Yusof,
author_sort Suhaiza Sudirman,
title Public sector ICT strategic planning: framework of monitoring and evaluating process
title_short Public sector ICT strategic planning: framework of monitoring and evaluating process
title_full Public sector ICT strategic planning: framework of monitoring and evaluating process
title_fullStr Public sector ICT strategic planning: framework of monitoring and evaluating process
title_full_unstemmed Public sector ICT strategic planning: framework of monitoring and evaluating process
title_sort public sector ict strategic planning: framework of monitoring and evaluating process
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2017
url http://journalarticle.ukm.my/11845/1/18930-56957-1-PB.pdf
http://journalarticle.ukm.my/11845/
http://ejournal.ukm.my/apjitm/issue/view/899
_version_ 1643738619436859392
score 13.211869

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