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Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia

This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered quest...

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Main Authors: Muhammad Asyraf Mohd Kassim,, Hazril Izwar Ibrahim,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf
http://journalarticle.ukm.my/10807/
http://ejournal.ukm.my/pengurusan/issue/view/856
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spelling my-ukm.journal.108072017-10-11T07:27:15Z http://journalarticle.ukm.my/10807/ Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia Muhammad Asyraf Mohd Kassim, Hazril Izwar Ibrahim, This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered questionnaires were delivered to 330 respondents throughout Northern Malaysia. Next, the data were analyzed using statistical analysis of SPSS and Partial Least Squares of Structural Equation Modelling (PLS-SEM). Results showed that distributive and procedural justice was positively related to integrating, obliging and compromising styles while negatively related to dominating style but not related to avoiding style. It also revealed that integrating, obliging and compromising styles were positively significant with affective commitment while dominating style was negatively significant with affective commitment but avoiding style does not relate with affective commitment. In conclusion, the results also showed conflict management styles fully mediate the relationship between distributive and procedural justice and affective commitment. Penerbit Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf Muhammad Asyraf Mohd Kassim, and Hazril Izwar Ibrahim, (2016) Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia. Jurnal Pengurusan, 47 . pp. 15-27. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/issue/view/856
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered questionnaires were delivered to 330 respondents throughout Northern Malaysia. Next, the data were analyzed using statistical analysis of SPSS and Partial Least Squares of Structural Equation Modelling (PLS-SEM). Results showed that distributive and procedural justice was positively related to integrating, obliging and compromising styles while negatively related to dominating style but not related to avoiding style. It also revealed that integrating, obliging and compromising styles were positively significant with affective commitment while dominating style was negatively significant with affective commitment but avoiding style does not relate with affective commitment. In conclusion, the results also showed conflict management styles fully mediate the relationship between distributive and procedural justice and affective commitment.
format Article
author Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
spellingShingle Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
author_facet Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
author_sort Muhammad Asyraf Mohd Kassim,
title Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_short Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_full Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_fullStr Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_full_unstemmed Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_sort relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in northern malaysia
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2016
url http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf
http://journalarticle.ukm.my/10807/
http://ejournal.ukm.my/pengurusan/issue/view/856
_version_ 1643738260867907584
score 13.211869

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