Understanding the Antecedents of Customer Loyalty in Network Airlines Industry in Klang Valley Area Malaysia
Network airlines industry is considered as one of the most growing markets in the world. The objective of this research is to investigate the main factors that influencing customer loyalty among international students from any education institution in Klang Valley Area Malaysia. The main factors tha...
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Format: | Thesis |
Language: | English |
Published: |
2011
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Online Access: | http://eprints.intimal.edu.my/584/1/MBA%20-%2043.pdf http://eprints.intimal.edu.my/584/ |
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