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A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional

This study aims at evaluating the relationship between organizational commitment on non-supervisory citizenship behavior in the Bank Simpanan Nasional, Malaysia. The focal point of the study is to find how negative individual points of view resulting in lack of commitment and the low degree of l...

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Main Author: Hemaloshinee, Vasudevan A.
Format: Article
Published: International Islamic University, Malaysia 2021
Subjects:
H Social Sciences (General)
HD28 Management. Industrial Management
Online Access:http://eprints.intimal.edu.my/1580/
https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/862
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spelling my-inti-eprints.15802022-01-28T07:58:21Z http://eprints.intimal.edu.my/1580/ A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional Hemaloshinee, Vasudevan A. H Social Sciences (General) HD28 Management. Industrial Management This study aims at evaluating the relationship between organizational commitment on non-supervisory citizenship behavior in the Bank Simpanan Nasional, Malaysia. The focal point of the study is to find how negative individual points of view resulting in lack of commitment and the low degree of loyalty can impact employee manners such as insufficient professionalism, poor teamwork, less self-awareness and high turnover in the current situation. This undesirable trait was also found to be prevalent among other current banking industry situations. The survey and a systematic analysis method have been employed to achieve the research objectives. The sample numbered 172 (Male = 48.8%; Female = 51.2%) of the non-supervisory staff, selected through purposive or judgmental sampling. Respondents are selected among non-supervisory employees in this study. This study uses the quantitative method. The hypotheses further show a significant positive relationship between first order construct of organizational commitment and non-supervisory citizenship behaviorOrganizational and Individual. The relationship variables are examined using IBM Statistical Packages for the Social Sciences (SPSS) software Version 24. Findings of this study reveal that organizational commitment on citizenship behavior has a positive and significant relationship. This study recommends that the bank enhance employee commitment to promote positive citizenship behavior. International Islamic University, Malaysia 2021 Article PeerReviewed Hemaloshinee, Vasudevan A. (2021) A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional. International Journal of Economics, Management and Accounting, 29 (2). pp. 299-330. ISSN 2462-1420 https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/862
institution INTI International University
building INTI Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider INTI International University
content_source INTI Institutional Repository
url_provider http://eprints.intimal.edu.my
topic H Social Sciences (General)
HD28 Management. Industrial Management
spellingShingle H Social Sciences (General)
HD28 Management. Industrial Management
Hemaloshinee, Vasudevan A.
A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
description This study aims at evaluating the relationship between organizational commitment on non-supervisory citizenship behavior in the Bank Simpanan Nasional, Malaysia. The focal point of the study is to find how negative individual points of view resulting in lack of commitment and the low degree of loyalty can impact employee manners such as insufficient professionalism, poor teamwork, less self-awareness and high turnover in the current situation. This undesirable trait was also found to be prevalent among other current banking industry situations. The survey and a systematic analysis method have been employed to achieve the research objectives. The sample numbered 172 (Male = 48.8%; Female = 51.2%) of the non-supervisory staff, selected through purposive or judgmental sampling. Respondents are selected among non-supervisory employees in this study. This study uses the quantitative method. The hypotheses further show a significant positive relationship between first order construct of organizational commitment and non-supervisory citizenship behaviorOrganizational and Individual. The relationship variables are examined using IBM Statistical Packages for the Social Sciences (SPSS) software Version 24. Findings of this study reveal that organizational commitment on citizenship behavior has a positive and significant relationship. This study recommends that the bank enhance employee commitment to promote positive citizenship behavior.
format Article
author Hemaloshinee, Vasudevan A.
author_facet Hemaloshinee, Vasudevan A.
author_sort Hemaloshinee, Vasudevan A.
title A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
title_short A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
title_full A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
title_fullStr A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
title_full_unstemmed A Cross-Sectional Study Between Organizational Commitment and Citizenship Behavior in Malaysian Bank Simpanan Nasional
title_sort cross-sectional study between organizational commitment and citizenship behavior in malaysian bank simpanan nasional
publisher International Islamic University, Malaysia
publishDate 2021
url http://eprints.intimal.edu.my/1580/
https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/862
_version_ 1724079054006517760
score 13.211869

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