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Investigating User Experience to Redesign User Interface Using User-Centered Design Approach

User interface (UI) and user experience (UX) are two essential issues closely interrelated to the easiness, satisfaction, and acceptance perspectives of users. It is how the information technology (IT) products are used by users, one of the critical success criteria of product development. However,...

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Main Authors: A'ang, Subiyakto, Amimah, Amimah, Evy, Nurmiati, Zulfiandri, Zulfiandri, Eri, Rustamaji, Tri, Haryanto, T.K.A, Rahman
Format: Journal
Language:English
Published: 2022
Online Access:http://ur.aeu.edu.my/994/1/Investigating%20User%20Experience%20to%20Redesign%20User%20Interface%20Using%20User-Centered%20Design%20Approach.pdf
http://ur.aeu.edu.my/994/
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spelling my-aeu-eprints.9942023-05-22T08:38:18Z http://ur.aeu.edu.my/994/ Investigating User Experience to Redesign User Interface Using User-Centered Design Approach A'ang, Subiyakto Amimah, Amimah Evy, Nurmiati Zulfiandri, Zulfiandri Eri, Rustamaji Tri, Haryanto T.K.A, Rahman User interface (UI) and user experience (UX) are two essential issues closely interrelated to the easiness, satisfaction, and acceptance perspectives of users. It is how the information technology (IT) products are used by users, one of the critical success criteria of product development. However, this product usability seems often to be ignored in the development process. This study was performed to evaluate the usability of a sampled application, to design UI/UX of the application, to investigate the usability of the proposed design, and to compare results of the preliminary usability evaluations with results of the post-design investigation, in the context of user-centered design (UCD) approach. Five study stages were implemented following the four research purposes. Specifically,the usability evaluations were done by employing cognitive walkthrough (CW), system usability scale (SUS) questionnaires, user experience questionnaire (UEQ), and interview techniques. Besides the proposed prototype, the improvements in success, satisfaction, and acceptance rates presented by the comparison between pre-design and post-design usability evaluations were two highlighted findings. These may be one of the reference designs for the system performance improvement and may also be one of the methodological references for others who are interested in a similar research area by considering the research limitations. 2022 Journal PeerReviewed text en http://ur.aeu.edu.my/994/1/Investigating%20User%20Experience%20to%20Redesign%20User%20Interface%20Using%20User-Centered%20Design%20Approach.pdf A'ang, Subiyakto and Amimah, Amimah and Evy, Nurmiati and Zulfiandri, Zulfiandri and Eri, Rustamaji and Tri, Haryanto and T.K.A, Rahman (2022) Investigating User Experience to Redesign User Interface Using User-Centered Design Approach. ICIC Express Letters, 13 (8). pp. 861-868. ISSN 2185-2766
institution Asia e University
building AEU Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Asia e University
content_source AEU University Repository
url_provider http://ur.aeu.edu.my/
language English
description User interface (UI) and user experience (UX) are two essential issues closely interrelated to the easiness, satisfaction, and acceptance perspectives of users. It is how the information technology (IT) products are used by users, one of the critical success criteria of product development. However, this product usability seems often to be ignored in the development process. This study was performed to evaluate the usability of a sampled application, to design UI/UX of the application, to investigate the usability of the proposed design, and to compare results of the preliminary usability evaluations with results of the post-design investigation, in the context of user-centered design (UCD) approach. Five study stages were implemented following the four research purposes. Specifically,the usability evaluations were done by employing cognitive walkthrough (CW), system usability scale (SUS) questionnaires, user experience questionnaire (UEQ), and interview techniques. Besides the proposed prototype, the improvements in success, satisfaction, and acceptance rates presented by the comparison between pre-design and post-design usability evaluations were two highlighted findings. These may be one of the reference designs for the system performance improvement and may also be one of the methodological references for others who are interested in a similar research area by considering the research limitations.
format Journal
author A'ang, Subiyakto
Amimah, Amimah
Evy, Nurmiati
Zulfiandri, Zulfiandri
Eri, Rustamaji
Tri, Haryanto
T.K.A, Rahman
spellingShingle A'ang, Subiyakto
Amimah, Amimah
Evy, Nurmiati
Zulfiandri, Zulfiandri
Eri, Rustamaji
Tri, Haryanto
T.K.A, Rahman
Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
author_facet A'ang, Subiyakto
Amimah, Amimah
Evy, Nurmiati
Zulfiandri, Zulfiandri
Eri, Rustamaji
Tri, Haryanto
T.K.A, Rahman
author_sort A'ang, Subiyakto
title Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
title_short Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
title_full Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
title_fullStr Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
title_full_unstemmed Investigating User Experience to Redesign User Interface Using User-Centered Design Approach
title_sort investigating user experience to redesign user interface using user-centered design approach
publishDate 2022
url http://ur.aeu.edu.my/994/1/Investigating%20User%20Experience%20to%20Redesign%20User%20Interface%20Using%20User-Centered%20Design%20Approach.pdf
http://ur.aeu.edu.my/994/
_version_ 1767210300695642112
score 13.211869

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