Effect of Perceived Service Quality on Customer Satisfaction Among Aviation Insurance Policy Holders in Maaysia
Service quality has become an important factor in the current competitiveness in the aviation insurance environment. This study is on the effects of perceived service quality on customer satisfaction among aviation insurance policy holders in Malaysia. The objective of this study is to identify and...
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Format: | Thesis |
Language: | English English |
Published: |
2020
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Online Access: | http://ur.aeu.edu.my/809/2/DR%20MANIRAJ%20GRADUATION%20THESIS-1-24.pdf http://ur.aeu.edu.my/809/4/DR%20MANIRAJ%20GRADUATION%20THESIS_new.pdf http://ur.aeu.edu.my/809/ https://online.fliphtml5.com/sppgg/faex/?1604891239404 |
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