Patients' satisfaction: A study of specialist clinic Queen Elizabeth Hospital Kota Kinabalu Sabah
Introduction The patients’ or customers’ satisfaction has been the main issues in any service industry particularly in the healthcare organization. The healthcare organizations operating in the public sectors such as hospital are experiencing low quality of services leading to dissatisfaction am...
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Online Access: | http://ur.aeu.edu.my/131/1/Patients%27%20satisfaction%3B%20A%20study%20of%20specialist%20clinic%20Queen%20Elizabeth%20Hospital%20Kota%20Kinabalu%20Sabah.pdf http://ur.aeu.edu.my/131/ |
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