Cadangan dan tindakan penambahbaikan - Pandian, Ambigapathy; Azman, Hazita; Balakrishnan, Muniandy; Mohamed Sultan, Fazal Mohamed; Haroon, Harshita Aini; Abdullah, Muhammad Kamarul Kabilan; Abdul Razak, Ratna Roshida (Institut Penyelidikan Pendidikan Tinggi Negara, 2009)