Rethinking Higher Education Services and The Complaint Handling Framework in Malaysia

In the last few decades, Malaysia has become a global hub for higher education services. Policies and programs have been put in place to improve the higher education system in the country and attract more international students. This development needs to be aligned with an effective dispute resoluti...

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Bibliographic Details
Main Authors: Omoola, Sodiq, Kazeem, Bakare Kayode, Mohamed, Ashgar Ali Ali, Hak, Nora Abdul, Wan Zahari, Wan Mohd Zulhafiz, Ramalingam, Chithra Latha
Format: Article
Language:en
Published: UUM Press 2023
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/29377/1/UUMJLS%2014%2001%202023%20189-213.pdf
https://repo.uum.edu.my/id/eprint/29377/
https://doi.org/10.32890/uumjls2023.14.1.8
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