Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework
The aim of this study is to understand the key resources needed to ensure successful impact sourcing (ImS) initiatives in Malaysia. In this study, ImS refers to the effort of creating employment opportunities to marginalized communities by bringing simple, low-value outsourcing tasks to the communit...
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| Format: | Book Section |
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Springer
2017
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| Online Access: | https://repo.uum.edu.my/id/eprint/26607/ http://doi.org/10.1007/978-981-10-6926-0_12 |
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| _version_ | 1834418835012190208 |
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| author | Ismail, Shahifol Arbi Aman, Aini |
| author2 | Said, Roshima |
| author_facet | Said, Roshima Ismail, Shahifol Arbi Aman, Aini |
| author_sort | Ismail, Shahifol Arbi |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | The aim of this study is to understand the key resources needed to ensure successful impact sourcing (ImS) initiatives in Malaysia. In this study, ImS refers to the effort of creating employment opportunities to marginalized communities by bringing simple, low-value outsourcing tasks to the communities. Using Porter’s Diamond Framework in ImS initiatives in Malaysia, we identified the availability of good ICT infrastructure, vibrant presence of SSO firms, and strong government support as key enablers of ImS in Malaysia. The challenges for ImS success in Malaysia include low English proficiency and high attrition rates among ImS workers and absence of micro-payments providers. Nevertheless, such challenges could be overcome by realizing the potential of ImS with full government support. These findings contribute to the formulation of potential strategies and policies in ensuring the growth of ImS in Malaysia. |
| format | Book Section |
| id | my.uum.repo-26607 |
| institution | Universiti Utara Malaysia |
| publishDate | 2017 |
| publisher | Springer |
| record_format | eprints |
| spelling | my.uum.repo-266072019-11-20T02:29:03Z https://repo.uum.edu.my/id/eprint/26607/ Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework Ismail, Shahifol Arbi Aman, Aini QA75 Electronic computers. Computer science The aim of this study is to understand the key resources needed to ensure successful impact sourcing (ImS) initiatives in Malaysia. In this study, ImS refers to the effort of creating employment opportunities to marginalized communities by bringing simple, low-value outsourcing tasks to the communities. Using Porter’s Diamond Framework in ImS initiatives in Malaysia, we identified the availability of good ICT infrastructure, vibrant presence of SSO firms, and strong government support as key enablers of ImS in Malaysia. The challenges for ImS success in Malaysia include low English proficiency and high attrition rates among ImS workers and absence of micro-payments providers. Nevertheless, such challenges could be overcome by realizing the potential of ImS with full government support. These findings contribute to the formulation of potential strategies and policies in ensuring the growth of ImS in Malaysia. Springer Said, Roshima Mohd Sidek, Noor Zahirah Azhar, Zubir Kamarudin, Khairul Anuar 2017 Book Section PeerReviewed Ismail, Shahifol Arbi and Aman, Aini (2017) Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework. In: State-of-the-Art Theories and Empirical Evidence. Springer, Singapore, pp. 197-214. ISBN 978-981-10-6924-6 http://doi.org/10.1007/978-981-10-6926-0_12 doi:10.1007/978-981-10-6926-0_12 doi:10.1007/978-981-10-6926-0_12 |
| spellingShingle | QA75 Electronic computers. Computer science Ismail, Shahifol Arbi Aman, Aini Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title | Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title_full | Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title_fullStr | Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title_full_unstemmed | Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title_short | Impact sourcing initiatives in Malaysia: an insight through porter’s diamond framework |
| title_sort | impact sourcing initiatives in malaysia: an insight through porter’s diamond framework |
| topic | QA75 Electronic computers. Computer science |
| url | https://repo.uum.edu.my/id/eprint/26607/ http://doi.org/10.1007/978-981-10-6926-0_12 |
| url_provider | http://repo.uum.edu.my/ |