The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)

The government around the world is now using the electronic government as the modern way of providing service for their citizen.Hence, a number of studies have been investigated and explored the importance of information technology to transform delivery service by the government to their citizen, Ho...

Full description

Saved in:
Bibliographic Details
Main Authors: Ibrahim, Jibril Sahban, Taib, Che Azlan, Shahzad, Arfan
Format: Article
Language:en
Published: Universiti Teknologi Malaysia 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/20708/1/SH%208%20%204-2%20%202016%2041%E2%80%9346.pdf
https://repo.uum.edu.my/id/eprint/20708/
http://www.sainshumanika.utm.my/index.php/sainshumanika/article/view/1057
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1834417289998368768
author Ibrahim, Jibril Sahban
Taib, Che Azlan
Shahzad, Arfan
author_facet Ibrahim, Jibril Sahban
Taib, Che Azlan
Shahzad, Arfan
author_sort Ibrahim, Jibril Sahban
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
continent Asia
country Malaysia
description The government around the world is now using the electronic government as the modern way of providing service for their citizen.Hence, a number of studies have been investigated and explored the importance of information technology to transform delivery service by the government to their citizen, However, e-government implementation in Nigeria still lacking due to some reasons, such as inadequate of infrastructure and the participation of the citizen to use the e-government service.This is call for change and further study is needed to investigate the behavioral intention of a citizen to use e-government service in Nigeria. Furthermore, the Unified Theory of acceptance and Use of Technology (UTAUT) model is used in this paper as its best model to explore the behavioral intention and usage, and it is combined with eight theories and models of technology adoption or acceptance toward a unified view.Thus the current paper is conceptualized that citizens' behavioral intention to use e-government is expected to be influenced by the citizen.This paper contributes in two folds; practically and theoretically. Citizen is the main role of using e-government service, thus require attention. The social influence, facilitating condition, performance expectancy and Effort expectancy are expected to influence the behavioral intention to use the e-government service.Therefore, the findings will help the government to formulate policies that consider the citizen's intention to use e-government service. The conceptual paper compares only on the fundamental concepts and findings, thus calls for an empirical validation of the proposed framework.
format Article
id my.uum.repo-20708
institution Universiti Utara Malaysia
language en
publishDate 2016
publisher Universiti Teknologi Malaysia
record_format eprints
spelling my.uum.repo-207082017-01-22T01:57:05Z https://repo.uum.edu.my/id/eprint/20708/ The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT) Ibrahim, Jibril Sahban Taib, Che Azlan Shahzad, Arfan HD28 Management. Industrial Management The government around the world is now using the electronic government as the modern way of providing service for their citizen.Hence, a number of studies have been investigated and explored the importance of information technology to transform delivery service by the government to their citizen, However, e-government implementation in Nigeria still lacking due to some reasons, such as inadequate of infrastructure and the participation of the citizen to use the e-government service.This is call for change and further study is needed to investigate the behavioral intention of a citizen to use e-government service in Nigeria. Furthermore, the Unified Theory of acceptance and Use of Technology (UTAUT) model is used in this paper as its best model to explore the behavioral intention and usage, and it is combined with eight theories and models of technology adoption or acceptance toward a unified view.Thus the current paper is conceptualized that citizens' behavioral intention to use e-government is expected to be influenced by the citizen.This paper contributes in two folds; practically and theoretically. Citizen is the main role of using e-government service, thus require attention. The social influence, facilitating condition, performance expectancy and Effort expectancy are expected to influence the behavioral intention to use the e-government service.Therefore, the findings will help the government to formulate policies that consider the citizen's intention to use e-government service. The conceptual paper compares only on the fundamental concepts and findings, thus calls for an empirical validation of the proposed framework. Universiti Teknologi Malaysia 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/20708/1/SH%208%20%204-2%20%202016%2041%E2%80%9346.pdf Ibrahim, Jibril Sahban and Taib, Che Azlan and Shahzad, Arfan (2016) The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT). Sains Humanika, 8 (4-2). pp. 41-46. ISSN 2289-6996 http://www.sainshumanika.utm.my/index.php/sainshumanika/article/view/1057
spellingShingle HD28 Management. Industrial Management
Ibrahim, Jibril Sahban
Taib, Che Azlan
Shahzad, Arfan
The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title_full The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title_fullStr The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title_full_unstemmed The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title_short The behavioral intention of citizen of Nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (UTAUT)
title_sort behavioral intention of citizen of nigeria on e-government service by utilization of the unified theory of acceptance and use of technology (utaut)
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/20708/1/SH%208%20%204-2%20%202016%2041%E2%80%9346.pdf
https://repo.uum.edu.my/id/eprint/20708/
http://www.sainshumanika.utm.my/index.php/sainshumanika/article/view/1057
url_provider http://repo.uum.edu.my/