Falling prey for social media shopping frauds: The victims’ perspective

Proliferation of e-commerce and the advent of social media utilization have contributed to the significant progress of social commerce around the world. Similar to existing internet applications for businesses, such as conventional e-commerce and mobile commerce, interactions and socialization on on...

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Main Authors: Abdul Talib, Yurita Yakimin, Rusly, Fariza Hanim
Format: Conference or Workshop Item
Language:en
Published: 2015
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/17543/1/27_ICoEC2015%20185-189.pdf
https://repo.uum.edu.my/id/eprint/17543/
http://icoec.my/index.php/proceedings/5-icoec-2015-proceedings/110-falling-prey-for-social-media-shopping-frauds-the-victims-perspective
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_version_ 1834416505762086912
author Abdul Talib, Yurita Yakimin
Rusly, Fariza Hanim
author_facet Abdul Talib, Yurita Yakimin
Rusly, Fariza Hanim
author_sort Abdul Talib, Yurita Yakimin
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
continent Asia
country Malaysia
description Proliferation of e-commerce and the advent of social media utilization have contributed to the significant progress of social commerce around the world. Similar to existing internet applications for businesses, such as conventional e-commerce and mobile commerce, interactions and socialization on online medium (with less visibility of sellers and buyers physical presence) over the social media also possess risks of unreliable and fraudulent transactions. Despite the informed risks of online dealings, fraudulent social commerce incidents are growing. While the existing literature on social commerce provided insights on social commerce development in terms of its advantages and adoption, dearth of studies offer understanding of the dark side of social commerce, particularly with regards to the occurrence of social commerce frauds.This proposed qualitative study intends to bridge this gap, with the focus to examine the occurrence and the nature of the social commerce fraud, and consequently to understand how and why shoppers become victims of social commerce fraud.Findings are expected to contribute towards conceptual understanding of social commerce fraud phenomenon and offer inputs to increase awareness among social commerce community.
format Conference or Workshop Item
id my.uum.repo-17543
institution Universiti Utara Malaysia
language en
publishDate 2015
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spelling my.uum.repo-175432016-04-12T04:45:10Z https://repo.uum.edu.my/id/eprint/17543/ Falling prey for social media shopping frauds: The victims’ perspective Abdul Talib, Yurita Yakimin Rusly, Fariza Hanim HF Commerce T Technology (General) Proliferation of e-commerce and the advent of social media utilization have contributed to the significant progress of social commerce around the world. Similar to existing internet applications for businesses, such as conventional e-commerce and mobile commerce, interactions and socialization on online medium (with less visibility of sellers and buyers physical presence) over the social media also possess risks of unreliable and fraudulent transactions. Despite the informed risks of online dealings, fraudulent social commerce incidents are growing. While the existing literature on social commerce provided insights on social commerce development in terms of its advantages and adoption, dearth of studies offer understanding of the dark side of social commerce, particularly with regards to the occurrence of social commerce frauds.This proposed qualitative study intends to bridge this gap, with the focus to examine the occurrence and the nature of the social commerce fraud, and consequently to understand how and why shoppers become victims of social commerce fraud.Findings are expected to contribute towards conceptual understanding of social commerce fraud phenomenon and offer inputs to increase awareness among social commerce community. 2015-10-20 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/17543/1/27_ICoEC2015%20185-189.pdf Abdul Talib, Yurita Yakimin and Rusly, Fariza Hanim (2015) Falling prey for social media shopping frauds: The victims’ perspective. In: International Conference on E-Commerce (ICoEC) 2015, 20-22 Oktober 2015, Kuching, Sarawak, MALAYSIA. http://icoec.my/index.php/proceedings/5-icoec-2015-proceedings/110-falling-prey-for-social-media-shopping-frauds-the-victims-perspective
spellingShingle HF Commerce
T Technology (General)
Abdul Talib, Yurita Yakimin
Rusly, Fariza Hanim
Falling prey for social media shopping frauds: The victims’ perspective
title Falling prey for social media shopping frauds: The victims’ perspective
title_full Falling prey for social media shopping frauds: The victims’ perspective
title_fullStr Falling prey for social media shopping frauds: The victims’ perspective
title_full_unstemmed Falling prey for social media shopping frauds: The victims’ perspective
title_short Falling prey for social media shopping frauds: The victims’ perspective
title_sort falling prey for social media shopping frauds: the victims’ perspective
topic HF Commerce
T Technology (General)
url https://repo.uum.edu.my/id/eprint/17543/1/27_ICoEC2015%20185-189.pdf
https://repo.uum.edu.my/id/eprint/17543/
http://icoec.my/index.php/proceedings/5-icoec-2015-proceedings/110-falling-prey-for-social-media-shopping-frauds-the-victims-perspective
url_provider http://repo.uum.edu.my/