E-commerce quality and evaluation framework based on technical and user perspectives

The study produces an e-commerce quality and evaluation (ECQE) framework based on consumer perspectives.It was conducted in four main phases that include: 1) theoretical study; 2) empirical study; 3) e-commerce quality and evaluation framework construction and development, and 4) confirmation stud...

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Bibliographic Details

Main Authors:	Abd Wahab, Alawiyah, Ahmad, Faudziah, Baharom, Fauziah, Yahaya, Jamaiah
Format:	Monograph
Language:	en
Published:	Universiti Utara Malaysia 2014
Subjects:	QA76 Computer software
Online Access:	https://repo.uum.edu.my/id/eprint/12759/1/Al.pdf https://repo.uum.edu.my/id/eprint/12759/
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