Consumer’s perception towards mobile wallet adoption in Malaysia

This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopt...

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Main Author: Chow, Qian Yi
Format: Thesis
Language:en
en
en
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9322/1/s826257_01.pdf
https://etd.uum.edu.my/9322/2/s826257_02.pdf
https://etd.uum.edu.my/9322/3/s826257_references.docx
https://etd.uum.edu.my/9322/
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author Chow, Qian Yi
author_facet Chow, Qian Yi
author_sort Chow, Qian Yi
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopting mobile wallets. A quantitative approach has been used to gather the data via questionnaire. With snowball sampling technique, the data were being accumulated from 168 respondents with varying background and analysed by SPSS. The result proclaimed perceived ease of use, perceived usefulness and subjective norm to have significant positive effect on intention. The output of present study has contributed to fill the potential knowledge gap vastly remain undiscovered, refreshed the existing intention on adoption literature which benefits to mobile payment industry and lift up the awareness of various consumers on mobile wallet existence in such developing nation.
format Thesis
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institution Universiti Utara Malaysia
language en
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publishDate 2020
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spelling my.uum.etd-93222024-07-22T08:24:36Z https://etd.uum.edu.my/9322/ Consumer’s perception towards mobile wallet adoption in Malaysia Chow, Qian Yi HF5001-6182 Business TK6570 Mobile Communication System. This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopting mobile wallets. A quantitative approach has been used to gather the data via questionnaire. With snowball sampling technique, the data were being accumulated from 168 respondents with varying background and analysed by SPSS. The result proclaimed perceived ease of use, perceived usefulness and subjective norm to have significant positive effect on intention. The output of present study has contributed to fill the potential knowledge gap vastly remain undiscovered, refreshed the existing intention on adoption literature which benefits to mobile payment industry and lift up the awareness of various consumers on mobile wallet existence in such developing nation. 2020 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9322/1/s826257_01.pdf text en https://etd.uum.edu.my/9322/2/s826257_02.pdf text en https://etd.uum.edu.my/9322/3/s826257_references.docx Chow, Qian Yi (2020) Consumer’s perception towards mobile wallet adoption in Malaysia. Masters thesis, Universiti Utara Malaysia.
spellingShingle HF5001-6182 Business
TK6570 Mobile Communication System.
Chow, Qian Yi
Consumer’s perception towards mobile wallet adoption in Malaysia
title Consumer’s perception towards mobile wallet adoption in Malaysia
title_full Consumer’s perception towards mobile wallet adoption in Malaysia
title_fullStr Consumer’s perception towards mobile wallet adoption in Malaysia
title_full_unstemmed Consumer’s perception towards mobile wallet adoption in Malaysia
title_short Consumer’s perception towards mobile wallet adoption in Malaysia
title_sort consumer’s perception towards mobile wallet adoption in malaysia
topic HF5001-6182 Business
TK6570 Mobile Communication System.
url https://etd.uum.edu.my/9322/1/s826257_01.pdf
https://etd.uum.edu.my/9322/2/s826257_02.pdf
https://etd.uum.edu.my/9322/3/s826257_references.docx
https://etd.uum.edu.my/9322/
url_provider http://etd.uum.edu.my/