Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia
Globalization is moving fast, and expats migrating from one country to another is familiar and expanding more quickly than before. Due to this borderless world, crosscultural issues and training needs attention. However, there is a lack of awareness in terms of cultural issues and training provided...
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| Format: | Thesis |
| Language: | en en en |
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2020
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| Online Access: | https://etd.uum.edu.my/8946/1/s822696_01.pdf https://etd.uum.edu.my/8946/2/s822696_02.pdf https://etd.uum.edu.my/8946/3/s822696_references.docx https://etd.uum.edu.my/8946/ |
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| _version_ | 1833437120438468608 |
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| author | Selvi Ranjit, Ranjit Singh |
| author_facet | Selvi Ranjit, Ranjit Singh |
| author_sort | Selvi Ranjit, Ranjit Singh |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Electronic Theses |
| continent | Asia |
| country | Malaysia |
| description | Globalization is moving fast, and expats migrating from one country to another is familiar and expanding more quickly than before. Due to this borderless world, crosscultural issues and training needs attention. However, there is a lack of awareness in terms of cultural issues and training provided to expatriates in Malaysia. Given that
ABC E-Commerce Company consistently hires expatriates to run their day to day business, cross-cultural issues, and training should be an essential topic considered. This study examines the adjustment issues faced by self-initiated expatriates during their first six months at ABC E-Commerce Company, Kuala Lumpur, and create and propose a cross-cultural training framework for Abc E-Commerce Management. In this study, ABC E-Commerce Company was selected, and twelve (12) participants from various backgrounds, resident month/year, nationalities, and age were randomly selected. Since the author of this study works at ABC E-Commerce Company, a face to face interview was conduct with all twelve participants. Semi-structured interview questions used to get an in-depth explanation from each participant. The data was
gathered from the discussion and analyzed using content analysis. The finding indicated that there are eight (8) themes obtained from the interview data. The themes analyzed from the interview data are Language, Culture and Lifestyle, Food Availability and Preferences, Expatriation Cost, Society, Cultural Etiquette, Tax and
Visa Regulation, and Others. These themes are common issues faced by all twelve participants. There are thirteen (13) areas of training suggested. The areas are Culture and Demographics, Food Choices and Eating Manners, Accommodation, Communication, and Language, Tax and Visa Regulation Information, Dress Code, Transportation Information, Do’s and Don’t, Buddy System, Religious Place, Tour Guide, Health Care Information, and Electrical Appliances. The result of this research will be helpful to the expatriates in the ABC E-Commerce Company and within Malaysia. Future studies should focus on other regions within Malaysia and other companies. |
| format | Thesis |
| id | my.uum.etd-8946 |
| institution | Universiti Utara Malaysia |
| language | en en en |
| publishDate | 2020 |
| record_format | eprints |
| spelling | my.uum.etd-89462024-01-28T03:25:54Z https://etd.uum.edu.my/8946/ Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia Selvi Ranjit, Ranjit Singh HF5549-5549.5 Personnel Management. Employment Globalization is moving fast, and expats migrating from one country to another is familiar and expanding more quickly than before. Due to this borderless world, crosscultural issues and training needs attention. However, there is a lack of awareness in terms of cultural issues and training provided to expatriates in Malaysia. Given that ABC E-Commerce Company consistently hires expatriates to run their day to day business, cross-cultural issues, and training should be an essential topic considered. This study examines the adjustment issues faced by self-initiated expatriates during their first six months at ABC E-Commerce Company, Kuala Lumpur, and create and propose a cross-cultural training framework for Abc E-Commerce Management. In this study, ABC E-Commerce Company was selected, and twelve (12) participants from various backgrounds, resident month/year, nationalities, and age were randomly selected. Since the author of this study works at ABC E-Commerce Company, a face to face interview was conduct with all twelve participants. Semi-structured interview questions used to get an in-depth explanation from each participant. The data was gathered from the discussion and analyzed using content analysis. The finding indicated that there are eight (8) themes obtained from the interview data. The themes analyzed from the interview data are Language, Culture and Lifestyle, Food Availability and Preferences, Expatriation Cost, Society, Cultural Etiquette, Tax and Visa Regulation, and Others. These themes are common issues faced by all twelve participants. There are thirteen (13) areas of training suggested. The areas are Culture and Demographics, Food Choices and Eating Manners, Accommodation, Communication, and Language, Tax and Visa Regulation Information, Dress Code, Transportation Information, Do’s and Don’t, Buddy System, Religious Place, Tour Guide, Health Care Information, and Electrical Appliances. The result of this research will be helpful to the expatriates in the ABC E-Commerce Company and within Malaysia. Future studies should focus on other regions within Malaysia and other companies. 2020 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8946/1/s822696_01.pdf text en https://etd.uum.edu.my/8946/2/s822696_02.pdf text en https://etd.uum.edu.my/8946/3/s822696_references.docx Selvi Ranjit, Ranjit Singh (2020) Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia. Masters thesis, Universiti Utara Malaysia. |
| spellingShingle | HF5549-5549.5 Personnel Management. Employment Selvi Ranjit, Ranjit Singh Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title | Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title_full | Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title_fullStr | Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title_full_unstemmed | Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title_short | Self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at ABC e-commerce company, Malaysia |
| title_sort | self-initiated expatriates' cross-cultural training and cross-cultural issues: case study at abc e-commerce company, malaysia |
| topic | HF5549-5549.5 Personnel Management. Employment |
| url | https://etd.uum.edu.my/8946/1/s822696_01.pdf https://etd.uum.edu.my/8946/2/s822696_02.pdf https://etd.uum.edu.my/8946/3/s822696_references.docx https://etd.uum.edu.my/8946/ |
| url_provider | http://etd.uum.edu.my/ |