Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia
ERP entails the managing and planning of company’s resources in the most productive, effectiveness and profitable manner. It allows companies to integrate their information and business processes in a predetermined manner to ensure profitability and efficiency. Although, successful ERP implementati...
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| Format: | Thesis |
| Language: | en en en en |
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2018
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| Online Access: | https://etd.uum.edu.my/8332/1/Deposit%20Permission_s93780.pdf https://etd.uum.edu.my/8332/2/s93780_01.pdf https://etd.uum.edu.my/8332/3/s93780_references.docx https://etd.uum.edu.my/8332/5/s93780_02.pdf https://etd.uum.edu.my/8332/ |
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| _version_ | 1833436979952353280 |
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| author | Ang, Moon Thiak |
| author_facet | Ang, Moon Thiak |
| author_sort | Ang, Moon Thiak |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Electronic Theses |
| continent | Asia |
| country | Malaysia |
| description | ERP entails the managing and planning of company’s resources in the most productive, effectiveness and profitable manner. It allows companies to integrate their information and
business processes in a predetermined manner to ensure profitability and efficiency. Although, successful ERP implementation comes with various business competitive
advantages however; Small and Medium Enterprises (SMEs) are facing great difficulties and challenges in achieving successful ERP implementation compared with Large Enterprises (LEs). Thus, this thesis proposed ERP implementation framework for SMEs which can reduce high degree of complex organization changes and enhance successful ERP implementation. This study makes used qualitative one-on-one in-depth interview research design. There are sixty respondents for this study from five different positions such as I.T personnel, ERP constants/Project Manager, ERP users, top management and customers.
Those sixty respondents are from twelve different companies within northern region of Malaysia. The gender disparity of 60% to 40% ratio of male to female respondents was observed. This depicts that most SMEs assigned key personnel positions to males compared with females on ERP administration. In addition, most of the respondents are first degree (BSc) holders making 90% while the other 10% are second degree (Masters) holders. The findings of this study identified eight CSFs and seven CFFs that influence successful implementation of ERP in SMEs. The study has been able to propose an ERP implementation framework specifically targeted at the SMEs. The framework strengthens the position of existing ERP implementation framework through explication of the importance of ERP implementation in SMEs. This study specifically argues that factors such as funding, time
and customization are very imperative for the successful implementation of ERP in SMEs which are missing in many past studies. |
| format | Thesis |
| id | my.uum.etd-8332 |
| institution | Universiti Utara Malaysia |
| language | en en en en |
| publishDate | 2018 |
| record_format | eprints |
| spelling | my.uum.etd-83322021-11-22T02:41:44Z https://etd.uum.edu.my/8332/ Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia Ang, Moon Thiak T58.5-58.64 Information technology HF5001-6182 Business ERP entails the managing and planning of company’s resources in the most productive, effectiveness and profitable manner. It allows companies to integrate their information and business processes in a predetermined manner to ensure profitability and efficiency. Although, successful ERP implementation comes with various business competitive advantages however; Small and Medium Enterprises (SMEs) are facing great difficulties and challenges in achieving successful ERP implementation compared with Large Enterprises (LEs). Thus, this thesis proposed ERP implementation framework for SMEs which can reduce high degree of complex organization changes and enhance successful ERP implementation. This study makes used qualitative one-on-one in-depth interview research design. There are sixty respondents for this study from five different positions such as I.T personnel, ERP constants/Project Manager, ERP users, top management and customers. Those sixty respondents are from twelve different companies within northern region of Malaysia. The gender disparity of 60% to 40% ratio of male to female respondents was observed. This depicts that most SMEs assigned key personnel positions to males compared with females on ERP administration. In addition, most of the respondents are first degree (BSc) holders making 90% while the other 10% are second degree (Masters) holders. The findings of this study identified eight CSFs and seven CFFs that influence successful implementation of ERP in SMEs. The study has been able to propose an ERP implementation framework specifically targeted at the SMEs. The framework strengthens the position of existing ERP implementation framework through explication of the importance of ERP implementation in SMEs. This study specifically argues that factors such as funding, time and customization are very imperative for the successful implementation of ERP in SMEs which are missing in many past studies. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8332/1/Deposit%20Permission_s93780.pdf text en https://etd.uum.edu.my/8332/2/s93780_01.pdf text en https://etd.uum.edu.my/8332/3/s93780_references.docx text en https://etd.uum.edu.my/8332/5/s93780_02.pdf Ang, Moon Thiak (2018) Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia. Doctoral thesis, Universiti Utara Malaysia. |
| spellingShingle | T58.5-58.64 Information technology HF5001-6182 Business Ang, Moon Thiak Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title | Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title_full | Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title_fullStr | Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title_full_unstemmed | Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title_short | Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia |
| title_sort | implementation framework of enterprise resource planning for small and medium enterprises in northern states of malaysia |
| topic | T58.5-58.64 Information technology HF5001-6182 Business |
| url | https://etd.uum.edu.my/8332/1/Deposit%20Permission_s93780.pdf https://etd.uum.edu.my/8332/2/s93780_01.pdf https://etd.uum.edu.my/8332/3/s93780_references.docx https://etd.uum.edu.my/8332/5/s93780_02.pdf https://etd.uum.edu.my/8332/ |
| url_provider | http://etd.uum.edu.my/ |