Total quality management influence the logistics performance of pharmaceutical industry in China
One of key issues of china pharmaceutical industry is inefficient logistics. Logistics plays an important role in organization operating. Therefore, organization requires seeking the method to improve logistics performance. The purpose of this study was to investigate the relationship between tot...
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| Format: | Thesis |
| Language: | en en |
| Published: |
2013
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| Online Access: | https://etd.uum.edu.my/5116/1/s811114.pdf https://etd.uum.edu.my/5116/2/s811114_abstract.pdf https://etd.uum.edu.my/5116/ |
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| _version_ | 1833436450914304000 |
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| author | Hang, Su |
| author_facet | Hang, Su |
| author_sort | Hang, Su |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Electronic Theses |
| continent | Asia |
| country | Malaysia |
| description | One of key issues of china pharmaceutical industry is inefficient logistics. Logistics
plays an important role in organization operating. Therefore, organization requires
seeking the method to improve logistics performance. The purpose of this study was
to investigate the relationship between total quality management and logistics performance in pharmaceutical industry in china. The sample of this study was the 121 employees of Furen pharmaceutical industry in Henan province, China. For this purpose survey method was used by questionnaire as instrument for data collection. In this study, regression analysis method and correlation analysis method are used to analysis the correlation between independent variables and dependent variable. The
research results have shown that Furen pharmaceutical industry has high implementation in total quality management at current stage. Meanwhile, employee involvement, customer focus, leadership and continuous improvement as items of total quality management are significantly influence logistics performance. The study faced several limitations such as time constraints and budget constraints which
limited this study only have one pharmaceutical industry. The finding of this study has some contributions for future research and organization’s logistics development |
| format | Thesis |
| id | my.uum.etd-5116 |
| institution | Universiti Utara Malaysia |
| language | en en |
| publishDate | 2013 |
| record_format | eprints |
| spelling | my.uum.etd-51162022-10-06T07:02:53Z https://etd.uum.edu.my/5116/ Total quality management influence the logistics performance of pharmaceutical industry in China Hang, Su HD28-70 Management. Industrial Management TS 156.6 Quality Control One of key issues of china pharmaceutical industry is inefficient logistics. Logistics plays an important role in organization operating. Therefore, organization requires seeking the method to improve logistics performance. The purpose of this study was to investigate the relationship between total quality management and logistics performance in pharmaceutical industry in china. The sample of this study was the 121 employees of Furen pharmaceutical industry in Henan province, China. For this purpose survey method was used by questionnaire as instrument for data collection. In this study, regression analysis method and correlation analysis method are used to analysis the correlation between independent variables and dependent variable. The research results have shown that Furen pharmaceutical industry has high implementation in total quality management at current stage. Meanwhile, employee involvement, customer focus, leadership and continuous improvement as items of total quality management are significantly influence logistics performance. The study faced several limitations such as time constraints and budget constraints which limited this study only have one pharmaceutical industry. The finding of this study has some contributions for future research and organization’s logistics development 2013 Thesis NonPeerReviewed text en https://etd.uum.edu.my/5116/1/s811114.pdf text en https://etd.uum.edu.my/5116/2/s811114_abstract.pdf Hang, Su (2013) Total quality management influence the logistics performance of pharmaceutical industry in China. Masters thesis, Universiti Utara Malaysia. |
| spellingShingle | HD28-70 Management. Industrial Management TS 156.6 Quality Control Hang, Su Total quality management influence the logistics performance of pharmaceutical industry in China |
| title | Total quality management influence the logistics performance of pharmaceutical industry in China |
| title_full | Total quality management influence the logistics performance of pharmaceutical industry in China |
| title_fullStr | Total quality management influence the logistics performance of pharmaceutical industry in China |
| title_full_unstemmed | Total quality management influence the logistics performance of pharmaceutical industry in China |
| title_short | Total quality management influence the logistics performance of pharmaceutical industry in China |
| title_sort | total quality management influence the logistics performance of pharmaceutical industry in china |
| topic | HD28-70 Management. Industrial Management TS 156.6 Quality Control |
| url | https://etd.uum.edu.my/5116/1/s811114.pdf https://etd.uum.edu.my/5116/2/s811114_abstract.pdf https://etd.uum.edu.my/5116/ |
| url_provider | http://etd.uum.edu.my/ |