A study on electronic procurement's user satisfaction
This study examines the direct relationship between perceived ease of use, perceived usefulness, top management support, vendor assurance, vendor responsivenss and user‟s satisfaction. A total of 450 questionnaires were disributed to participants who had agreed to participate in this study. However...
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| Format: | Thesis |
| Language: | en en |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/4589/1/s815959.pdf https://etd.uum.edu.my/4589/2/s815959_abstract.pdf https://etd.uum.edu.my/4589/ |
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| _version_ | 1833436334741520384 |
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| author | Wan Nurulhidayah, Wan Samsudin |
| author_facet | Wan Nurulhidayah, Wan Samsudin |
| author_sort | Wan Nurulhidayah, Wan Samsudin |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Electronic Theses |
| continent | Asia |
| country | Malaysia |
| description | This study examines the direct relationship between perceived ease of use, perceived
usefulness, top management support, vendor assurance, vendor responsivenss and user‟s satisfaction. A total of 450 questionnaires were disributed to participants who had agreed to participate in this study. However, only 312 questionnaire were usable for further analyses. Hypotheses for direct effect were tested using multiple regression analyses. Results showed that all variable tested in this study, namely perceived ease of use, perceived usefulness, top management support, vendor assurance, vendor
responsiveness were significantly positively associated with user's satisfaction.
Implications of the findings, potential limitations, and directions for future research
are discussed |
| format | Thesis |
| id | my.uum.etd-4589 |
| institution | Universiti Utara Malaysia |
| language | en en |
| publishDate | 2014 |
| record_format | eprints |
| spelling | my.uum.etd-45892023-01-17T07:55:11Z https://etd.uum.edu.my/4589/ A study on electronic procurement's user satisfaction Wan Nurulhidayah, Wan Samsudin HF5548.7-5548.85 Industrial Psychology This study examines the direct relationship between perceived ease of use, perceived usefulness, top management support, vendor assurance, vendor responsivenss and user‟s satisfaction. A total of 450 questionnaires were disributed to participants who had agreed to participate in this study. However, only 312 questionnaire were usable for further analyses. Hypotheses for direct effect were tested using multiple regression analyses. Results showed that all variable tested in this study, namely perceived ease of use, perceived usefulness, top management support, vendor assurance, vendor responsiveness were significantly positively associated with user's satisfaction. Implications of the findings, potential limitations, and directions for future research are discussed 2014 Thesis NonPeerReviewed text en https://etd.uum.edu.my/4589/1/s815959.pdf text en https://etd.uum.edu.my/4589/2/s815959_abstract.pdf Wan Nurulhidayah, Wan Samsudin (2014) A study on electronic procurement's user satisfaction. Masters thesis, Universiti Utara Malaysia. |
| spellingShingle | HF5548.7-5548.85 Industrial Psychology Wan Nurulhidayah, Wan Samsudin A study on electronic procurement's user satisfaction |
| title | A study on electronic procurement's user satisfaction |
| title_full | A study on electronic procurement's user satisfaction |
| title_fullStr | A study on electronic procurement's user satisfaction |
| title_full_unstemmed | A study on electronic procurement's user satisfaction |
| title_short | A study on electronic procurement's user satisfaction |
| title_sort | study on electronic procurement's user satisfaction |
| topic | HF5548.7-5548.85 Industrial Psychology |
| url | https://etd.uum.edu.my/4589/1/s815959.pdf https://etd.uum.edu.my/4589/2/s815959_abstract.pdf https://etd.uum.edu.my/4589/ |
| url_provider | http://etd.uum.edu.my/ |