Web-Based Customer Relationship Management

The aim of this project is to develop a prototype of Web-based Customer Relationship Management (CRM) application for an e-commerce company. This application will help to assist in meeting the information requirements of the sales agents in e-commerce business to automate sales, marketing, customer...

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Bibliographic Details

Main Author:	Umadevi, Marappan
Format:	Thesis
Language:	en en
Published:	2001
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/448/1/Umadevi_Marappan%2C_2001.pdf https://etd.uum.edu.my/448/2/1.Umadevi_Marappan%2C_2001.pdf https://etd.uum.edu.my/448/
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