Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system a...
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| Format: | Thesis |
| Language: | en en |
| Published: |
2008
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/ |
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| _version_ | 1833435395989176320 |
|---|---|
| author | El Breiki, Walid A. Mohamed |
| author_facet | El Breiki, Walid A. Mohamed |
| author_sort | El Breiki, Walid A. Mohamed |
| building | UUM Library |
| collection | Institutional Repository |
| content_provider | Universiti Utara Malaysia |
| content_source | UUM Electronic Theses |
| continent | Asia |
| country | Malaysia |
| description | Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based
system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system as information
distributor not only for business, entertainments, educations purpose, but also for a
major role to play in the administration of trade, security, integrity, Student Admission System, (CRM) Customer Relationship Management System. The overall
progression of the project includes problem and limit encountered during the development of this project. Now University Graduate Studies Unit (GSU) working manually. It is an important, though, to have an interactive system in place to manage feedback, control quality (and online support) and decrease the number of unhappy customers. It is hard to make each customer a happy customer. An organized and well-maintained web-based customer support system is crucial to any online adventure as it can be accessed by anyone, anywhere, anytime that added values to
end users. |
| format | Thesis |
| id | my.uum.etd-416 |
| institution | Universiti Utara Malaysia |
| language | en en |
| publishDate | 2008 |
| record_format | eprints |
| spelling | my.uum.etd-4162013-07-24T12:07:10Z https://etd.uum.edu.my/416/ Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) El Breiki, Walid A. Mohamed TK5101-6720 Telecommunication Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system as information distributor not only for business, entertainments, educations purpose, but also for a major role to play in the administration of trade, security, integrity, Student Admission System, (CRM) Customer Relationship Management System. The overall progression of the project includes problem and limit encountered during the development of this project. Now University Graduate Studies Unit (GSU) working manually. It is an important, though, to have an interactive system in place to manage feedback, control quality (and online support) and decrease the number of unhappy customers. It is hard to make each customer a happy customer. An organized and well-maintained web-based customer support system is crucial to any online adventure as it can be accessed by anyone, anywhere, anytime that added values to end users. 2008-04 Thesis NonPeerReviewed application/pdf en https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf application/pdf en https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf El Breiki, Walid A. Mohamed (2008) Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU). Masters thesis, Universiti Utara Malaysia. |
| spellingShingle | TK5101-6720 Telecommunication El Breiki, Walid A. Mohamed Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title | Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title_full | Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title_fullStr | Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title_full_unstemmed | Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title_short | Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) |
| title_sort | web-based customer relationship management (crm) for graduate studies unit (gsu) |
| topic | TK5101-6720 Telecommunication |
| url | https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/ |
| url_provider | http://etd.uum.edu.my/ |