Factors influencing the adoption of mobile banking among Generation Y

The main purpose of this study is to examine what are the most significant factors that influence the intention to adopt Mobile Banking Services by Generation Y. This study was carried out among the respondents of the students at Universiti Utara Malaysia which includes three educational levels. In...

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Main Author: Adilah, Othman
Format: Thesis
Language:en
en
Published: 2014
Subjects:
Online Access:https://etd.uum.edu.my/4083/1/s813282.pdf
https://etd.uum.edu.my/4083/2/s813282_abstract.pdf
https://etd.uum.edu.my/4083/
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author Adilah, Othman
author_facet Adilah, Othman
author_sort Adilah, Othman
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description The main purpose of this study is to examine what are the most significant factors that influence the intention to adopt Mobile Banking Services by Generation Y. This study was carried out among the respondents of the students at Universiti Utara Malaysia which includes three educational levels. In this study, a total of 400 questionnaire forms were distributed to respondents, but only 382 were returned. The variables that have been tested in this study were Perceived Usefulness, Perceive Ease of Use, Awareness, Trust, Perceived Value and Social Norms. The findings of the study revealed that all independent variables have a positive relationship with the dependent variable. Meanwhile, Social Norms have a positive influence towards Mobile Banking Adoption among Generation Y.
format Thesis
id my.uum.etd-4083
institution Universiti Utara Malaysia
language en
en
publishDate 2014
record_format eprints
spelling my.uum.etd-40832022-04-09T23:13:11Z https://etd.uum.edu.my/4083/ Factors influencing the adoption of mobile banking among Generation Y Adilah, Othman HG Finance TK6570 Mobile Communication System. The main purpose of this study is to examine what are the most significant factors that influence the intention to adopt Mobile Banking Services by Generation Y. This study was carried out among the respondents of the students at Universiti Utara Malaysia which includes three educational levels. In this study, a total of 400 questionnaire forms were distributed to respondents, but only 382 were returned. The variables that have been tested in this study were Perceived Usefulness, Perceive Ease of Use, Awareness, Trust, Perceived Value and Social Norms. The findings of the study revealed that all independent variables have a positive relationship with the dependent variable. Meanwhile, Social Norms have a positive influence towards Mobile Banking Adoption among Generation Y. 2014 Thesis NonPeerReviewed text en https://etd.uum.edu.my/4083/1/s813282.pdf text en https://etd.uum.edu.my/4083/2/s813282_abstract.pdf Adilah, Othman (2014) Factors influencing the adoption of mobile banking among Generation Y. Masters thesis, Universiti Utara Malaysia.
spellingShingle HG Finance
TK6570 Mobile Communication System.
Adilah, Othman
Factors influencing the adoption of mobile banking among Generation Y
title Factors influencing the adoption of mobile banking among Generation Y
title_full Factors influencing the adoption of mobile banking among Generation Y
title_fullStr Factors influencing the adoption of mobile banking among Generation Y
title_full_unstemmed Factors influencing the adoption of mobile banking among Generation Y
title_short Factors influencing the adoption of mobile banking among Generation Y
title_sort factors influencing the adoption of mobile banking among generation y
topic HG Finance
TK6570 Mobile Communication System.
url https://etd.uum.edu.my/4083/1/s813282.pdf
https://etd.uum.edu.my/4083/2/s813282_abstract.pdf
https://etd.uum.edu.my/4083/
url_provider http://etd.uum.edu.my/