Strategy Planning Practices and Performance: A Case Study in Road Transport Department

This study is conducted to present findings on strategic planning practices, issues and influences of strategic planning in relation to performances of the Road Transport Department in Putrajaya, and Wilayah Persekutuan Kuala Lumpur. The research design used a qualitative method and case study resea...

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Main Author: Hafsah, Abdul Aziz
Format: Thesis
Language:en
en
Published: 2011
Subjects:
Online Access:https://etd.uum.edu.my/3055/1/Hafsah_Abdul_Aziz.pdf
https://etd.uum.edu.my/3055/2/1.Hafsah_Abdul_Aziz.pdf
https://etd.uum.edu.my/3055/
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author Hafsah, Abdul Aziz
author_facet Hafsah, Abdul Aziz
author_sort Hafsah, Abdul Aziz
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description This study is conducted to present findings on strategic planning practices, issues and influences of strategic planning in relation to performances of the Road Transport Department in Putrajaya, and Wilayah Persekutuan Kuala Lumpur. The research design used a qualitative method and case study research approach. A total of 10 respondents were interviewed in this study. Data was collected through face to face interviews, which used open ended questions. Data is analyzed based on the data gathered from the semi-structured interviews. The results show that the practices of strategic planning in the Road Transport Department included the element of environmental scanning and strategy formulation during the process of strategy planning. Thus, strategic planning practices are relevant based on the model selected. Apart from that, issues of strategic planning were also raised by the respondents and they suggested several solutions to overcome these problems in order to produce the desired result. Overall, strategic planning in the Road Transport Department has increased organizational performance.
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institution Universiti Utara Malaysia
language en
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spelling my.uum.etd-30552016-04-18T07:36:14Z https://etd.uum.edu.my/3055/ Strategy Planning Practices and Performance: A Case Study in Road Transport Department Hafsah, Abdul Aziz HE Transportation and Communications This study is conducted to present findings on strategic planning practices, issues and influences of strategic planning in relation to performances of the Road Transport Department in Putrajaya, and Wilayah Persekutuan Kuala Lumpur. The research design used a qualitative method and case study research approach. A total of 10 respondents were interviewed in this study. Data was collected through face to face interviews, which used open ended questions. Data is analyzed based on the data gathered from the semi-structured interviews. The results show that the practices of strategic planning in the Road Transport Department included the element of environmental scanning and strategy formulation during the process of strategy planning. Thus, strategic planning practices are relevant based on the model selected. Apart from that, issues of strategic planning were also raised by the respondents and they suggested several solutions to overcome these problems in order to produce the desired result. Overall, strategic planning in the Road Transport Department has increased organizational performance. 2011 Thesis NonPeerReviewed application/pdf en https://etd.uum.edu.my/3055/1/Hafsah_Abdul_Aziz.pdf application/pdf en https://etd.uum.edu.my/3055/2/1.Hafsah_Abdul_Aziz.pdf Hafsah, Abdul Aziz (2011) Strategy Planning Practices and Performance: A Case Study in Road Transport Department. Masters thesis, Universiti Utara Malaysia.
spellingShingle HE Transportation and Communications
Hafsah, Abdul Aziz
Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title_full Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title_fullStr Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title_full_unstemmed Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title_short Strategy Planning Practices and Performance: A Case Study in Road Transport Department
title_sort strategy planning practices and performance: a case study in road transport department
topic HE Transportation and Communications
url https://etd.uum.edu.my/3055/1/Hafsah_Abdul_Aziz.pdf
https://etd.uum.edu.my/3055/2/1.Hafsah_Abdul_Aziz.pdf
https://etd.uum.edu.my/3055/
url_provider http://etd.uum.edu.my/