Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia

This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to...

Full description

Saved in:
Bibliographic Details
Main Author: Fauzan, Radhy
Format: Thesis
Language:en
en
Published: 2011
Subjects:
Online Access:https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf
https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
https://etd.uum.edu.my/2864/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1833435999947980800
author Fauzan, Radhy
author_facet Fauzan, Radhy
author_sort Fauzan, Radhy
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed.
format Thesis
id my.uum.etd-2864
institution Universiti Utara Malaysia
language en
en
publishDate 2011
record_format eprints
spelling my.uum.etd-28642016-04-18T07:23:45Z https://etd.uum.edu.my/2864/ Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia Fauzan, Radhy BF Psychology This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed. 2011 Thesis NonPeerReviewed application/pdf en https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf application/pdf en https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf Fauzan, Radhy (2011) Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia. Masters thesis, Universiti Utara Malaysia.
spellingShingle BF Psychology
Fauzan, Radhy
Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_fullStr Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full_unstemmed Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_short Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_sort emotional intelligence as a factor influencing sales persons performance in indonesia
topic BF Psychology
url https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf
https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
https://etd.uum.edu.my/2864/
url_provider http://etd.uum.edu.my/