An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia

This study examines the effect of three factors on the acceptance and adoption of electronic commerce among internet user in Malaysia. A review of the literature shows that owner characteristics such as lack of knowledge and perceived lack of trust are significant inhibitors while environment charac...

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Main Author: Shaidatul Ak'mar, Yahya
Format: Thesis
Language:en
en
Published: 2011
Subjects:
Online Access:https://etd.uum.edu.my/2774/1/Shaidatul_Ak%27mar_Yahya.pdf
https://etd.uum.edu.my/2774/2/1.Shaidatul_Ak%27mar_Yahya.pdf
https://etd.uum.edu.my/2774/
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author Shaidatul Ak'mar, Yahya
author_facet Shaidatul Ak'mar, Yahya
author_sort Shaidatul Ak'mar, Yahya
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description This study examines the effect of three factors on the acceptance and adoption of electronic commerce among internet user in Malaysia. A review of the literature shows that owner characteristics such as lack of knowledge and perceived lack of trust are significant inhibitors while environment characteristics such as government support are significant motivators of electronic commerce in Malaysia. A questionnaire survey was conducted in 150 respondents of internet user in Kuala Lumpur. A total of 108 valid responses were obtained. Stratified random sampling was adopted over other techniques to enhance representativeness. Data analysis shows that significant relationship exists between each of the three variables and electronic commerce adoption among internet user in Kuala Lumpur. Security issues emerged as the most important factor influence the acceptance and adoption of e-commerce. This factor is followed by government support and knowledge in information technology.
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institution Universiti Utara Malaysia
language en
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publishDate 2011
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spelling my.uum.etd-27742016-04-24T00:52:50Z https://etd.uum.edu.my/2774/ An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia Shaidatul Ak'mar, Yahya HF5546-5548.6 Office Management This study examines the effect of three factors on the acceptance and adoption of electronic commerce among internet user in Malaysia. A review of the literature shows that owner characteristics such as lack of knowledge and perceived lack of trust are significant inhibitors while environment characteristics such as government support are significant motivators of electronic commerce in Malaysia. A questionnaire survey was conducted in 150 respondents of internet user in Kuala Lumpur. A total of 108 valid responses were obtained. Stratified random sampling was adopted over other techniques to enhance representativeness. Data analysis shows that significant relationship exists between each of the three variables and electronic commerce adoption among internet user in Kuala Lumpur. Security issues emerged as the most important factor influence the acceptance and adoption of e-commerce. This factor is followed by government support and knowledge in information technology. 2011 Thesis NonPeerReviewed application/pdf en https://etd.uum.edu.my/2774/1/Shaidatul_Ak%27mar_Yahya.pdf application/pdf en https://etd.uum.edu.my/2774/2/1.Shaidatul_Ak%27mar_Yahya.pdf Shaidatul Ak'mar, Yahya (2011) An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia. Masters thesis, Universiti Utara Malaysia.
spellingShingle HF5546-5548.6 Office Management
Shaidatul Ak'mar, Yahya
An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title_full An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title_fullStr An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title_full_unstemmed An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title_short An Empirical Investigation on the Acceptance and Adoption of E-Commerce Among Internet Users in Malaysia
title_sort empirical investigation on the acceptance and adoption of e-commerce among internet users in malaysia
topic HF5546-5548.6 Office Management
url https://etd.uum.edu.my/2774/1/Shaidatul_Ak%27mar_Yahya.pdf
https://etd.uum.edu.my/2774/2/1.Shaidatul_Ak%27mar_Yahya.pdf
https://etd.uum.edu.my/2774/
url_provider http://etd.uum.edu.my/