Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad

The perception among Islamic banking employee towards the implementation of shariah practice has been given less attention. Studies about the perception of Islamic banking were more focusing on the aspect of customers' understanding and satisfaction over choosing factor and the usage of offered...

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Main Author: Mohd Azri, Zul
Format: Thesis
Language:en
Published: 2021
Subjects:
Online Access:https://etd.uum.edu.my/10027/1/s821904_01.pdf
https://etd.uum.edu.my/10027/
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author Mohd Azri, Zul
author_facet Mohd Azri, Zul
author_sort Mohd Azri, Zul
building UUM Library
collection Institutional Repository
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
continent Asia
country Malaysia
description The perception among Islamic banking employee towards the implementation of shariah practice has been given less attention. Studies about the perception of Islamic banking were more focusing on the aspect of customers' understanding and satisfaction over choosing factor and the usage of offered Islamic banking products. In fact, the previous studies were found to have adapted qualitative approach in studies related to shariah practice. Thus, this study aims to explore the phenomenon of perception issues among employee of Islamic banking in reality and provide the outcomes. On top of that, this study is using the quantitative approach in order to capture the element of shariah practice of the employee in detailed based on the real perspectives that they have been going throughout their working experience. In the data collection process, 106 respondents consisting of employee working out at 6 different Bank Islam branches in Terengganu were chosen. The data collected from the questionnaire was analysed by using the software of Statistical Package for Social Science (Version 25) and smartPLS 3 for Partial Least Squares Structural Equation Modelling (PLS SEM) to determine the perception among employees towards shariah practice in Islamic banking. The finding shows that provision of interest free service and role of shariah supervisory board had significant determinants on the perception among employees toward shariah practice in Islamic banking. This study provides a better understanding of the perception among employees especially in Islamic banking industry. The study is important as Islamic banks have to operate in conformity with the principles of Shariah. It does not only give advantages to the Bank Islam management but also to the growth of Islamic banking industry as a whole.
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spelling my.uum.etd-100272025-08-25T08:49:33Z https://etd.uum.edu.my/10027/ Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad Mohd Azri, Zul BP174 The practice of Islam HD28-70 Management. Industrial Management HG Finance The perception among Islamic banking employee towards the implementation of shariah practice has been given less attention. Studies about the perception of Islamic banking were more focusing on the aspect of customers' understanding and satisfaction over choosing factor and the usage of offered Islamic banking products. In fact, the previous studies were found to have adapted qualitative approach in studies related to shariah practice. Thus, this study aims to explore the phenomenon of perception issues among employee of Islamic banking in reality and provide the outcomes. On top of that, this study is using the quantitative approach in order to capture the element of shariah practice of the employee in detailed based on the real perspectives that they have been going throughout their working experience. In the data collection process, 106 respondents consisting of employee working out at 6 different Bank Islam branches in Terengganu were chosen. The data collected from the questionnaire was analysed by using the software of Statistical Package for Social Science (Version 25) and smartPLS 3 for Partial Least Squares Structural Equation Modelling (PLS SEM) to determine the perception among employees towards shariah practice in Islamic banking. The finding shows that provision of interest free service and role of shariah supervisory board had significant determinants on the perception among employees toward shariah practice in Islamic banking. This study provides a better understanding of the perception among employees especially in Islamic banking industry. The study is important as Islamic banks have to operate in conformity with the principles of Shariah. It does not only give advantages to the Bank Islam management but also to the growth of Islamic banking industry as a whole. 2021 Thesis NonPeerReviewed text en https://etd.uum.edu.my/10027/1/s821904_01.pdf Mohd Azri, Zul (2021) Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad. Masters thesis, Universiti Utara Malaysia.
spellingShingle BP174 The practice of Islam
HD28-70 Management. Industrial Management
HG Finance
Mohd Azri, Zul
Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title_full Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title_fullStr Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title_full_unstemmed Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title_short Shariah practice in Islamic banking: A study of perception among employees at Bank Islam Malaysia Berhad
title_sort shariah practice in islamic banking: a study of perception among employees at bank islam malaysia berhad
topic BP174 The practice of Islam
HD28-70 Management. Industrial Management
HG Finance
url https://etd.uum.edu.my/10027/1/s821904_01.pdf
https://etd.uum.edu.my/10027/
url_provider http://etd.uum.edu.my/