Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment

The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplement...

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Main Author: Ramanathan, Geeva Raj
Format: Thesis
Language:en
Published: 2009
Subjects:
Online Access:http://eprints.utm.my/9998/1/GeevarajRamanathanKPFKA2009.pdf
http://eprints.utm.my/9998/
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author Ramanathan, Geeva Raj
author_facet Ramanathan, Geeva Raj
author_sort Ramanathan, Geeva Raj
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general.
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language en
publishDate 2009
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spelling my.utm.eprints-99982018-06-13T07:07:59Z http://eprints.utm.my/9998/ Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment Ramanathan, Geeva Raj TJ Mechanical engineering and machinery TS Manufactures The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general. 2009-05 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/9998/1/GeevarajRamanathanKPFKA2009.pdf Ramanathan, Geeva Raj (2009) Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment. Masters thesis, Universiti Teknologi Malaysia, Faculty of Mechanical Engineering.
spellingShingle TJ Mechanical engineering and machinery
TS Manufactures
Ramanathan, Geeva Raj
Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_fullStr Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full_unstemmed Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_short Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_sort total quality management (tqm) at an original device manufacturer (odm) a case study : failure analysis depertment
topic TJ Mechanical engineering and machinery
TS Manufactures
url http://eprints.utm.my/9998/1/GeevarajRamanathanKPFKA2009.pdf
http://eprints.utm.my/9998/
url_provider http://eprints.utm.my/