A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals

This paper aims to identify the contract framework for outsourcing of facilities management of hospitals in Malaysia. The scope is the facilities engineering management services. The focus is the operation stage of the outsourcing project. It comprises the service start-up, implementation, on-going...

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Main Authors: Baba, Maizan, Mohammed, Abdul Hakim
Format: Conference or Workshop Item
Language:en
Published: 2008
Subjects:
Online Access:http://eprints.utm.my/5594/1/A_conceptual_contract_framework_for_research_to_develop_a_contract_framework_for_outsourcing_of_f.pdf
http://eprints.utm.my/5594/
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_version_ 1845471420237217792
author Baba, Maizan
Mohammed, Abdul Hakim
author_facet Baba, Maizan
Mohammed, Abdul Hakim
author_sort Baba, Maizan
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description This paper aims to identify the contract framework for outsourcing of facilities management of hospitals in Malaysia. The scope is the facilities engineering management services. The focus is the operation stage of the outsourcing project. It comprises the service start-up, implementation, on-going service development, review and project close. The framework is identified from the practices of public and private hospitals in Malaysia, and literatures. The public hospitals use a more comprehensive contract due to the big number of hospitals involved, scattered all over the country. There are those that have existed for more than 50 years. The comprehensiveness is to enable the client and consultant to manage, and the contractors and sub-contractors to deliver the large number hospitals specific required service levels. The private hospitals use a simpler contract, as the consultant is a subsidiary company. It stresses the contractors and consultant to follow the practice and procedures of the hospitals. However, both hospitals and the literatures describe the service start-up and implementation processes in more detail than the other three processes. This may imply that both processes have more issues to be managed; there are also more characteristics of requirements for good outsourcing contracts.
format Conference or Workshop Item
id my.utm.eprints-5594
institution Universiti Teknologi Malaysia
language en
publishDate 2008
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spelling my.utm.eprints-55942017-10-19T04:05:25Z http://eprints.utm.my/5594/ A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals Baba, Maizan Mohammed, Abdul Hakim R Medicine (General) H Social Sciences (General) This paper aims to identify the contract framework for outsourcing of facilities management of hospitals in Malaysia. The scope is the facilities engineering management services. The focus is the operation stage of the outsourcing project. It comprises the service start-up, implementation, on-going service development, review and project close. The framework is identified from the practices of public and private hospitals in Malaysia, and literatures. The public hospitals use a more comprehensive contract due to the big number of hospitals involved, scattered all over the country. There are those that have existed for more than 50 years. The comprehensiveness is to enable the client and consultant to manage, and the contractors and sub-contractors to deliver the large number hospitals specific required service levels. The private hospitals use a simpler contract, as the consultant is a subsidiary company. It stresses the contractors and consultant to follow the practice and procedures of the hospitals. However, both hospitals and the literatures describe the service start-up and implementation processes in more detail than the other three processes. This may imply that both processes have more issues to be managed; there are also more characteristics of requirements for good outsourcing contracts. 2008 Conference or Workshop Item NonPeerReviewed application/pdf en http://eprints.utm.my/5594/1/A_conceptual_contract_framework_for_research_to_develop_a_contract_framework_for_outsourcing_of_f.pdf Baba, Maizan and Mohammed, Abdul Hakim (2008) A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals. In: International Real Estate Research Symposium (IRERS) 2008 Benchmarking, Innovating and Sustaining Real Estate Market Dynamics, 28 – 30th April 2008, PWTC Kuala Lumpur, Malaysia. (Unpublished)
spellingShingle R Medicine (General)
H Social Sciences (General)
Baba, Maizan
Mohammed, Abdul Hakim
A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title_full A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title_fullStr A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title_full_unstemmed A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title_short A Conceptual Contract Framework For Research To Develop A Contract Framework For Outsourcing Of Facilities Management In Malaysian Hospitals
title_sort conceptual contract framework for research to develop a contract framework for outsourcing of facilities management in malaysian hospitals
topic R Medicine (General)
H Social Sciences (General)
url http://eprints.utm.my/5594/1/A_conceptual_contract_framework_for_research_to_develop_a_contract_framework_for_outsourcing_of_f.pdf
http://eprints.utm.my/5594/
url_provider http://eprints.utm.my/