Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah

This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study empha...

Full description

Saved in:
Bibliographic Details
Main Author: Douni, Rut
Format: Thesis
Language:en
Published: 2007
Subjects:
Online Access:http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf
http://eprints.utm.my/4520/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1845471144450195456
author Douni, Rut
author_facet Douni, Rut
author_sort Douni, Rut
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum.
format Thesis
id my.utm.eprints-4520
institution Universiti Teknologi Malaysia
language en
publishDate 2007
record_format eprints
spelling my.utm.eprints-45202022-04-26T14:46:33Z http://eprints.utm.my/4520/ Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah Douni, Rut H Social Sciences (General) HD Industries. Land use. Labor This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum. 2007-05 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf Douni, Rut (2007) Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah. Masters thesis, Universiti Teknologi Malaysia, Faculty of Built Environment.
spellingShingle H Social Sciences (General)
HD Industries. Land use. Labor
Douni, Rut
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title_full Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title_fullStr Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title_full_unstemmed Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title_short Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
title_sort kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium sabah
topic H Social Sciences (General)
HD Industries. Land use. Labor
url http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf
http://eprints.utm.my/4520/
url_provider http://eprints.utm.my/