Trust requirements for ecommerce website

The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust att...

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Main Authors: Che Hussin, Ab. Razak, Mohamed Dahlan, Halina, Bahari, Mahadi
Format: Conference or Workshop Item
Language:en
Published: 2003
Subjects:
Online Access:http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf
http://eprints.utm.my/3450/
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author Che Hussin, Ab. Razak
Mohamed Dahlan, Halina
Bahari, Mahadi
author_facet Che Hussin, Ab. Razak
Mohamed Dahlan, Halina
Bahari, Mahadi
author_sort Che Hussin, Ab. Razak
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust attributes. The purpose of this paper is to describe the specification of a trust attributes that based on Informational-based and Functional-based. The paper emphasises the need for trust attributes in eCommerce websites by examining five models of trust. Four trust dimensions. namel~ 'merchant trust'. 'content trust'. 'product trust'. and' proccss trust' are proposed based on trust development stages.
format Conference or Workshop Item
id my.utm.eprints-3450
institution Universiti Teknologi Malaysia
language en
publishDate 2003
record_format eprints
spelling my.utm.eprints-34502017-08-30T06:42:01Z http://eprints.utm.my/3450/ Trust requirements for ecommerce website Che Hussin, Ab. Razak Mohamed Dahlan, Halina Bahari, Mahadi H Social Sciences (General) QA75 Electronic computers. Computer science The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust attributes. The purpose of this paper is to describe the specification of a trust attributes that based on Informational-based and Functional-based. The paper emphasises the need for trust attributes in eCommerce websites by examining five models of trust. Four trust dimensions. namel~ 'merchant trust'. 'content trust'. 'product trust'. and' proccss trust' are proposed based on trust development stages. 2003-10-07 Conference or Workshop Item NonPeerReviewed application/pdf en http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf Che Hussin, Ab. Razak and Mohamed Dahlan, Halina and Bahari, Mahadi (2003) Trust requirements for ecommerce website. In: Endeavoring Electronic Commerce : Challenges for Malaysian Small and Medium Enterprises, 7 October 2003, Sunway Lagoon Resort Hotel, Subang Jaya, Selangor.
spellingShingle H Social Sciences (General)
QA75 Electronic computers. Computer science
Che Hussin, Ab. Razak
Mohamed Dahlan, Halina
Bahari, Mahadi
Trust requirements for ecommerce website
title Trust requirements for ecommerce website
title_full Trust requirements for ecommerce website
title_fullStr Trust requirements for ecommerce website
title_full_unstemmed Trust requirements for ecommerce website
title_short Trust requirements for ecommerce website
title_sort trust requirements for ecommerce website
topic H Social Sciences (General)
QA75 Electronic computers. Computer science
url http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf
http://eprints.utm.my/3450/
url_provider http://eprints.utm.my/