Integrating knowledge management in helpdesk system for IT support
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2007
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/3408/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1845470890585751552 |
|---|---|
| author | Shahrir, Shahrizad |
| author_facet | Shahrir, Shahrizad |
| author_sort | Shahrir, Shahrizad |
| building | UTM Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Malaysia |
| content_source | UTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| format | Thesis |
| id | my.utm.eprints-3408 |
| institution | Universiti Teknologi Malaysia |
| publishDate | 2007 |
| record_format | eprints |
| spelling | my.utm.eprints-34082013-11-14T00:55:20Z http://eprints.utm.my/3408/ Integrating knowledge management in helpdesk system for IT support Shahrir, Shahrizad QA75 Electronic computers. Computer science 2007 Thesis NonPeerReviewed Shahrir, Shahrizad (2007) Integrating knowledge management in helpdesk system for IT support. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System. |
| spellingShingle | QA75 Electronic computers. Computer science Shahrir, Shahrizad Integrating knowledge management in helpdesk system for IT support |
| title | Integrating knowledge management in helpdesk system for IT support |
| title_full | Integrating knowledge management in helpdesk system for IT support |
| title_fullStr | Integrating knowledge management in helpdesk system for IT support |
| title_full_unstemmed | Integrating knowledge management in helpdesk system for IT support |
| title_short | Integrating knowledge management in helpdesk system for IT support |
| title_sort | integrating knowledge management in helpdesk system for it support |
| topic | QA75 Electronic computers. Computer science |
| url | http://eprints.utm.my/3408/ |
| url_provider | http://eprints.utm.my/ |