Managing the iceberg of knowledge: Organizational memory in search of excellence

Organizations have valuable assets in the form of formal and informal knowledge, which are dispersed throughout the organization. Knowledge is also available within the circles of their knowledge workers but this valuable intellectual asset usually lives only in the collective human memory and thus...

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Main Author: Sharuddin, Noraziah
Format: Conference or Workshop Item
Language:en
Published: 2001
Subjects:
Online Access:http://eprints.utm.my/2882/1/Noraziah_Sharuddin2001_ManagingTheIcebergofKnowledgePresentation.pdf
http://eprints.utm.my/2882/
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author Sharuddin, Noraziah
author_facet Sharuddin, Noraziah
author_sort Sharuddin, Noraziah
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description Organizations have valuable assets in the form of formal and informal knowledge, which are dispersed throughout the organization. Knowledge is also available within the circles of their knowledge workers but this valuable intellectual asset usually lives only in the collective human memory and thus is being poorly preserved and managed or otherwise just being ignored. There is a need to gather explicit and persistent representation of knowledge dispersed around groups of people in the organization, which can be used to improve the activities of the organization. This paper will address the importance of organizational memory and focus specifically the knowledge management initiatives by Perpustakaan Sultanah Zanariah in support of the creation of the University Organizational Memory.
format Conference or Workshop Item
id my.utm.eprints-2882
institution Universiti Teknologi Malaysia
language en
publishDate 2001
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spelling my.utm.eprints-28822017-07-24T01:07:52Z http://eprints.utm.my/2882/ Managing the iceberg of knowledge: Organizational memory in search of excellence Sharuddin, Noraziah ZA Information resources Organizations have valuable assets in the form of formal and informal knowledge, which are dispersed throughout the organization. Knowledge is also available within the circles of their knowledge workers but this valuable intellectual asset usually lives only in the collective human memory and thus is being poorly preserved and managed or otherwise just being ignored. There is a need to gather explicit and persistent representation of knowledge dispersed around groups of people in the organization, which can be used to improve the activities of the organization. This paper will address the importance of organizational memory and focus specifically the knowledge management initiatives by Perpustakaan Sultanah Zanariah in support of the creation of the University Organizational Memory. 2001 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.utm.my/2882/1/Noraziah_Sharuddin2001_ManagingTheIcebergofKnowledgePresentation.pdf Sharuddin, Noraziah (2001) Managing the iceberg of knowledge: Organizational memory in search of excellence. In: Proceedings of the PPM/PSZ conference on knowledge management in the digital world, 22-24 Okt. 2001, Hotel Puteri Pan Pacific, Johor Bahru .
spellingShingle ZA Information resources
Sharuddin, Noraziah
Managing the iceberg of knowledge: Organizational memory in search of excellence
title Managing the iceberg of knowledge: Organizational memory in search of excellence
title_full Managing the iceberg of knowledge: Organizational memory in search of excellence
title_fullStr Managing the iceberg of knowledge: Organizational memory in search of excellence
title_full_unstemmed Managing the iceberg of knowledge: Organizational memory in search of excellence
title_short Managing the iceberg of knowledge: Organizational memory in search of excellence
title_sort managing the iceberg of knowledge: organizational memory in search of excellence
topic ZA Information resources
url http://eprints.utm.my/2882/1/Noraziah_Sharuddin2001_ManagingTheIcebergofKnowledgePresentation.pdf
http://eprints.utm.my/2882/
url_provider http://eprints.utm.my/