Dispute management in construction industry

Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in constructi...

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Main Author: Chai, Chang Sa'ar
Format: Thesis
Language:en
Published: 2009
Subjects:
Online Access:http://eprints.utm.my/11061/1/ChaiChangSa%27arMFKA2009.pdf
http://eprints.utm.my/11061/
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author Chai, Chang Sa'ar
author_facet Chai, Chang Sa'ar
author_sort Chai, Chang Sa'ar
building UTM Library
collection Institutional Repository
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
continent Asia
country Malaysia
description Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in construction industry, to analyze the perceive importance of factors contribute to disputes, to evaluate the contractual methods in dispute avoidance and resolutions, and to develop a framework of dispute avoidance and resolution in variation factor. 30 sets of questionnaires delivered to the expert who actively involved in dealing conflicts and disputes. The study identified 30 factors as the major factors leading to construction dispute. Among the factors, change orders and delay had been recognized as the most contributory factors to the construction disputes. From the analysis, negotiation is the most favorable dispute resolution method in construction industry. The study develops a framework of dispute resolution for construction variation factor based on the data collected.
format Thesis
id my.utm.eprints-11061
institution Universiti Teknologi Malaysia
language en
publishDate 2009
record_format eprints
spelling my.utm.eprints-110612017-08-29T00:18:56Z http://eprints.utm.my/11061/ Dispute management in construction industry Chai, Chang Sa'ar TA Engineering (General). Civil engineering (General) TH Building construction Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in construction industry, to analyze the perceive importance of factors contribute to disputes, to evaluate the contractual methods in dispute avoidance and resolutions, and to develop a framework of dispute avoidance and resolution in variation factor. 30 sets of questionnaires delivered to the expert who actively involved in dealing conflicts and disputes. The study identified 30 factors as the major factors leading to construction dispute. Among the factors, change orders and delay had been recognized as the most contributory factors to the construction disputes. From the analysis, negotiation is the most favorable dispute resolution method in construction industry. The study develops a framework of dispute resolution for construction variation factor based on the data collected. 2009-03 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/11061/1/ChaiChangSa%27arMFKA2009.pdf Chai, Chang Sa'ar (2009) Dispute management in construction industry. Masters thesis, Universiti Teknologi Malaysia, Faculty of Civil Engineering.
spellingShingle TA Engineering (General). Civil engineering (General)
TH Building construction
Chai, Chang Sa'ar
Dispute management in construction industry
title Dispute management in construction industry
title_full Dispute management in construction industry
title_fullStr Dispute management in construction industry
title_full_unstemmed Dispute management in construction industry
title_short Dispute management in construction industry
title_sort dispute management in construction industry
topic TA Engineering (General). Civil engineering (General)
TH Building construction
url http://eprints.utm.my/11061/1/ChaiChangSa%27arMFKA2009.pdf
http://eprints.utm.my/11061/
url_provider http://eprints.utm.my/