The factors that influence job satisfaction among royal Malaysian customs department employee
This research aims to spot the factors that influence job satisfaction among Royal Malaysian Customs Department employees. Primary data was used in this research and it was collected from the employees who work in five different departments at Royal Malaysian Customs Department Tower Johor. Those...
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| Main Authors: | , , , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | en |
| Published: |
2018
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| Online Access: | http://eprints.uthm.edu.my/7005/1/P9888_1f884284d9cf527edc2abdd6c56342d3.pdf http://eprints.uthm.edu.my/7005/ https://doi.org/10.1088/1742-6596/2084/1/012023 |
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| author | Shafi, Muhammad Ammar Rusiman, Mohd Saifullah Nor, Maria Elena Khamis, Azme Abdullah, Siti Nabilah Syuhada Azmi, Mohd Syafiq Zainal Abidin, Munirah Sakinah Ali, Maselan |
| author_facet | Shafi, Muhammad Ammar Rusiman, Mohd Saifullah Nor, Maria Elena Khamis, Azme Abdullah, Siti Nabilah Syuhada Azmi, Mohd Syafiq Zainal Abidin, Munirah Sakinah Ali, Maselan |
| author_sort | Shafi, Muhammad Ammar |
| building | UTHM Library |
| collection | Institutional Repository |
| content_provider | Universiti Tun Hussein Onn Malaysia |
| content_source | UTHM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This research aims to spot the factors that influence job satisfaction among Royal
Malaysian Customs Department employees. Primary data was used in this research and it was
collected from the employees who work in five different departments at Royal Malaysian
Customs Department Tower Johor. Those departments were customs department, Internal
Taxes, Technical Services, Management and Prevention. The research used stratified random
sampling to collect the sample and Structural Equation Modelling (SEM) to measure the
relationship between variables using AMOS software. About 127 employees are selected as
the respondents from five departments to represent the sample. The result showed that
‘Organizational Commitment’ (p-value = 0.001) has significant and direct effect toward job
satisfaction compared to the ‘Stress Condition’ (p-value = 0.819) and ‘Motivation’ factor (p�value = 0.978). It was also concluded that ‘Organizational Commitment’ was the most
influential factor toward job satisfaction among Royal Malaysian Customs Department
employees at Tower Custom Johor, Johor Bahru. |
| format | Conference or Workshop Item |
| id | my.uthm.eprints-7005 |
| institution | Universiti Tun Hussein Onn Malaysia |
| language | en |
| publishDate | 2018 |
| record_format | eprints |
| spelling | my.uthm.eprints-70052022-05-24T01:18:15Z http://eprints.uthm.edu.my/7005/ The factors that influence job satisfaction among royal Malaysian customs department employee Shafi, Muhammad Ammar Rusiman, Mohd Saifullah Nor, Maria Elena Khamis, Azme Abdullah, Siti Nabilah Syuhada Azmi, Mohd Syafiq Zainal Abidin, Munirah Sakinah Ali, Maselan T Technology (General) This research aims to spot the factors that influence job satisfaction among Royal Malaysian Customs Department employees. Primary data was used in this research and it was collected from the employees who work in five different departments at Royal Malaysian Customs Department Tower Johor. Those departments were customs department, Internal Taxes, Technical Services, Management and Prevention. The research used stratified random sampling to collect the sample and Structural Equation Modelling (SEM) to measure the relationship between variables using AMOS software. About 127 employees are selected as the respondents from five departments to represent the sample. The result showed that ‘Organizational Commitment’ (p-value = 0.001) has significant and direct effect toward job satisfaction compared to the ‘Stress Condition’ (p-value = 0.819) and ‘Motivation’ factor (p�value = 0.978). It was also concluded that ‘Organizational Commitment’ was the most influential factor toward job satisfaction among Royal Malaysian Customs Department employees at Tower Custom Johor, Johor Bahru. 2018 Conference or Workshop Item PeerReviewed text en http://eprints.uthm.edu.my/7005/1/P9888_1f884284d9cf527edc2abdd6c56342d3.pdf Shafi, Muhammad Ammar and Rusiman, Mohd Saifullah and Nor, Maria Elena and Khamis, Azme and Abdullah, Siti Nabilah Syuhada and Azmi, Mohd Syafiq and Zainal Abidin, Munirah Sakinah and Ali, Maselan (2018) The factors that influence job satisfaction among royal Malaysian customs department employee. In: ISMAP 2017, October 28, 2017, Batu Pahat, Johor. (In Press) https://doi.org/10.1088/1742-6596/2084/1/012023 |
| spellingShingle | T Technology (General) Shafi, Muhammad Ammar Rusiman, Mohd Saifullah Nor, Maria Elena Khamis, Azme Abdullah, Siti Nabilah Syuhada Azmi, Mohd Syafiq Zainal Abidin, Munirah Sakinah Ali, Maselan The factors that influence job satisfaction among royal Malaysian customs department employee |
| title | The factors that influence job satisfaction among royal
Malaysian customs department employee |
| title_full | The factors that influence job satisfaction among royal
Malaysian customs department employee |
| title_fullStr | The factors that influence job satisfaction among royal
Malaysian customs department employee |
| title_full_unstemmed | The factors that influence job satisfaction among royal
Malaysian customs department employee |
| title_short | The factors that influence job satisfaction among royal
Malaysian customs department employee |
| title_sort | factors that influence job satisfaction among royal
malaysian customs department employee |
| topic | T Technology (General) |
| url | http://eprints.uthm.edu.my/7005/1/P9888_1f884284d9cf527edc2abdd6c56342d3.pdf http://eprints.uthm.edu.my/7005/ https://doi.org/10.1088/1742-6596/2084/1/012023 |
| url_provider | http://eprints.uthm.edu.my/ |