The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia
The rapid growth of online shopping during the Covid-19 pandemic has contributed to the progress of a digital economy in Malaysia, mainly driven by online purchases through e-commerce platforms. The growth of e-commerce has not only brought positive effects to the economy but has caused a shortfall...
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| Format: | Book Section |
| Language: | en |
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Springer
2024
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| Online Access: | http://eprints.uthm.edu.my/12514/1/978-3-031-47727-0_12 http://eprints.uthm.edu.my/12514/ https://link.springer.com/chapter/10.1007/978-3-031-47727-0_12 |
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| _version_ | 1833419809508818944 |
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| author | Dalilah Zamri, Wan Nor Azyan Md Sapry, Hairul Rizad Jaafar, Jimisiah Ahmad, Abd Rahman |
| author_facet | Dalilah Zamri, Wan Nor Azyan Md Sapry, Hairul Rizad Jaafar, Jimisiah Ahmad, Abd Rahman |
| author_sort | Dalilah Zamri, Wan Nor Azyan |
| building | UTHM Library |
| collection | Institutional Repository |
| content_provider | Universiti Tun Hussein Onn Malaysia |
| content_source | UTHM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | The rapid growth of online shopping during the Covid-19 pandemic has contributed to the progress of a digital economy in Malaysia, mainly driven by online purchases through e-commerce platforms. The growth of e-commerce has not only brought positive effects to the economy but has caused a shortfall in the service level of the logistics service providers (LSPs). Therefore, this research has focused on exploring the logistics capability and the logistics design among logistics service providers in Malaysia to fulfill the needs of the digital economy. This research has collected 34 feedbacks from the LSPs out of 73 LSPs, which are currently involved in providing logistics services to the e-commerce platform. Based on an extensive literature review, a model of the logistics digital service was developed and proposed to examine its application in the context of Malaysia. The findings revealed that all constructs proposed in the model (logistics capability-information technology, innovation capability, service provider capability) and (logistics design-automation, flexibility, integration logistics, logistics distribution network) have a significant relationship with the readiness of LSPs to become digital logistics services providers. |
| format | Book Section |
| id | my.uthm.eprints-12514 |
| institution | Universiti Tun Hussein Onn Malaysia |
| language | en |
| publishDate | 2024 |
| publisher | Springer |
| record_format | eprints |
| spelling | my.uthm.eprints-125142025-04-22T08:19:51Z http://eprints.uthm.edu.my/12514/ The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia Dalilah Zamri, Wan Nor Azyan Md Sapry, Hairul Rizad Jaafar, Jimisiah Ahmad, Abd Rahman T Technology (General) The rapid growth of online shopping during the Covid-19 pandemic has contributed to the progress of a digital economy in Malaysia, mainly driven by online purchases through e-commerce platforms. The growth of e-commerce has not only brought positive effects to the economy but has caused a shortfall in the service level of the logistics service providers (LSPs). Therefore, this research has focused on exploring the logistics capability and the logistics design among logistics service providers in Malaysia to fulfill the needs of the digital economy. This research has collected 34 feedbacks from the LSPs out of 73 LSPs, which are currently involved in providing logistics services to the e-commerce platform. Based on an extensive literature review, a model of the logistics digital service was developed and proposed to examine its application in the context of Malaysia. The findings revealed that all constructs proposed in the model (logistics capability-information technology, innovation capability, service provider capability) and (logistics design-automation, flexibility, integration logistics, logistics distribution network) have a significant relationship with the readiness of LSPs to become digital logistics services providers. Springer 2024 Book Section PeerReviewed text en http://eprints.uthm.edu.my/12514/1/978-3-031-47727-0_12 Dalilah Zamri, Wan Nor Azyan and Md Sapry, Hairul Rizad and Jaafar, Jimisiah and Ahmad, Abd Rahman (2024) The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia. In: Applied Problems Solved by Information Technology and Software. Springer, pp. 95-98. https://link.springer.com/chapter/10.1007/978-3-031-47727-0_12 |
| spellingShingle | T Technology (General) Dalilah Zamri, Wan Nor Azyan Md Sapry, Hairul Rizad Jaafar, Jimisiah Ahmad, Abd Rahman The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title | The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title_full | The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title_fullStr | The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title_full_unstemmed | The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title_short | The Readiness of Logistics Service Providers to Meet the Rapidly Growing Digital Economy in Malaysia |
| title_sort | readiness of logistics service providers to meet the rapidly growing digital economy in malaysia |
| topic | T Technology (General) |
| url | http://eprints.uthm.edu.my/12514/1/978-3-031-47727-0_12 http://eprints.uthm.edu.my/12514/ https://link.springer.com/chapter/10.1007/978-3-031-47727-0_12 |
| url_provider | http://eprints.uthm.edu.my/ |